hobkirk

I was having some difficulty finding the parts I wanted but found them at BlueSkyCycling.com - and they had good prices. I haven't heard of them so I called to verify they had the parts in stock and to verify they sounded legitimate.

I ordered 3 "major" driveline items...

1. 5026-1134 SHIMANO XT M771 CASSETTE 10-SPEED (11-34)
2. 9133-SGS SHIMANO DEORE XT M771 REAR DERAILLEUR (SGS LONG )
3. 6209 SHIMANO ULTEGRA CN-6701 CHAIN 10-SPEED

...and some cables...

1. 3099 SHIMANO DURA ACE BC-7900 ROAD BRAKE CABLE & HOUSIN
2. 3011 SHIMANO BRAKE CABLE
3. 3088-RD JAGWIRE SLICK STAINLESS BRAKE CABLE (ROAD)
4. 3026 JAGWIRE HYPER SLICK STAINLESS INNER SHIFTER CABLE

Everything arrived promptly but nothing was in a product box. I've bought Shimano chains, RD's, and cassettes before and they always arrived in boxes. Everything was in a generic plastic bag and the only label was a sticker with the Bluesky Cycling part number. The RD did have the Shimano spec/instruction sheet included. No instructions or even labels. A bare Shimano brake cable could only be told from the bare Jagwire brake cable by the part number. Note that the picture of the BC-7900 does show the factory packaging. None of the descriptions mention missing boxes or OEM (?) packaging.

Nothing showed any signs of having been used. But there were defects I observed, which makes me wonder if there are other defects...

1. The chain had a kink - I straightened it using two sets of pliers - no other problems noted, it felt good except for that
2. The cassette had at least two defective cogs - gear 1, 11-tooth, had 2 teeth bent, and gear 2, 13-tooth, had one bent tooth. I will demand a replacement, but in the meantime I set them straight enough to test the drivetrain.
3. The packaging showed zero damage.

Before I call them, I thought I'd ask you all about this.

Is this some type of scam? Should I simply return everything?

Thanks.