Originally Posted by DRietz

Even if it was your fault, SRAM still sucks.

SRAM offers a great idea in a product - it's light, it's cheap, and it has an innovative shifting system. The only detriment is the fact that SRAM takes major dives in the manufacturing process, and, thus, their products (with the exception of certain Red items) are complete and total crap.

Working in a high end shop, I can honestly say that 90% of our warranty claims occur with SRAM and that I'll never mount it on my bike unless it's a crit bike destined for death.