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Old 07-16-05, 04:08 PM
Retro. Grouchy.
Join Date: Sep 2004
Location: Nebarsky
Posts: 82

Bikes: 1998 Terry Symmetry; 2001 Terry Classic

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I've shipped (and had shipped to me) 4 bikes via UPS. I haven't had a problem, but maybe I've just been lucky. As for the comment that they honor insurance claims pretty well, HAH. I've made three claims for other things that arrived broken. Two of those claims were denied; UPS stated that the items weren't packed well, which was total crap. A local UPS employee told me that since they outsourced their insurance claiming department, they usually deny claims.
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