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Old 10-02-12, 07:39 AM
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jsharr
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Join Date: Apr 2005
Location: Just NW of Richardson Bike Mart
Posts: 6,166

Bikes: '05 Trek 1200 / '90 Trek 8000 / '? Falcon Europa

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Sadly, we are selfish creatures of emotion, not reason at many times, esp. times of stress, like when things are not working like WE want them to work. Negative word of mouth goes out farther and faster than positive word of mouth. Sadly, the first point of contact is going to receive the blame or praise at any organization. Do not know why so many company's put the least trained people out front and only escalate as needed. Seems a map doomed to failure to me and I am not looking at this from an economic standpoint either, and realize that.

Sorry that you got negative feedback that affected you financially Fuzzy.
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Originally Posted by colorider View Post
Phobias are for irrational fears. Fear of junk ripping badgers is perfectly rational. Those things are nasty.
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