Customer service is not always about goods and services, its also about giving the right attitude and positive inputs unless it is necessary to say something negative.
Sometimes what you say outside the work field still affects the company inside. I work at a company during the day but that doesn't mean I should go around saying **** you to everyone after work and expect the same respect from everyone to still come to my store, buy my stuff and get the same respect.
Last edited by hadaiwai; 07-05-14 at 11:42 AM.