Originally Posted by
BoSoxYacht
The explanation for the exorbitant shipping charge doesn't make sense.
Hi
The shipping fee is about 160 for a frame set and about 300 for a complete bike. Bikes are shipped from Taiwan.
If you want a point of reference for shipping fees, please call ship bikes direct or look at Canyon website and ship international
Canyons price from Germany to Taiwan is
INCLUDING DELIVERY AND PACKAGING 396,48 US$ from their website on a road bike
We shipped a bike from Taiwan to Germany for just over 300.
Our shipping rates are discounted from UPS or TNT. We do not profit from any of our shipping costs and pass that cost directly onto our customers as our purchase invoice confirmation explains. Our website calculations are not as low as us calling UPS directly so if someone buys online we typically refund the difference in cash or we ask them to order from us by email to get the best shipping rates.
We are more than happy to show a scanned document of the shipping fee we are charged.
I hope this explains why our shipping fee is around 300 USD. If you ship via UPS or TNT, you can check the rate
Our complete bike box size is 119*26*75cm and weigh about 13 kg packed
Shipped from Changhua, Taiwan.
Thanks
Joshua