For me it has been a cumulative thing. Over the years I’ve tallied who “won” in the situation. I never did (loss of energy, ruined my commute …). So, I began tallying for myself. Meaning, don’t say/think anything about the situation. In fact, I made sure to become very aware of my surroundings and anticipate situations and avoid them if possible. After six plus years, nothing surprises nor rattles me. I now “win” in 99.9% of the situations.