Old 01-07-17, 07:12 AM
Chuck Naill
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Location: US
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I want to have a relationship with the shop where I purchased my bike the same as with my Subaru dealership. I favor them first, but also don't feel I need to use either exclusively.

The only way I would have had a similar experience as the OP is if two shop employees had been involved and one did not know what the other had said to me which would have easily been corrected in my favor because of the honestly of the shop owners.
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