Originally Posted by
hilltowner
...
Does the bike get better treatment with roll on/off service? Perhaps. That was one of the A/R baggage attendant's selling points. I noticed the boxed bikes seemed to get somewhat rough treatment while the roll on bikes ride in their own individual racks and are passed from hand to hand.....
On one trip my taillight came completely out of the holder and the AAA batteries were knocked out of the light. The chain was wrapped around the bottom bracket, the only way I could think of that happening inside of a box was if they dropped the bike from a pretty high level.
Couple photos attached of some other experiences, shifter and brake lever sticking out of the box.