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Old 04-28-18, 12:01 PM
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DrIsotope
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Are they brand new? When applying the brakes, are the levers firm, or mushy? Brake pads/rotors take a little time to bed in, so it could be that simple. If it just feels like too much lever travel, they might just need to bed in. If you can pull the levers all the way to the bars and the bike doesn't fully stop, the brakes need to be bled, which is a job for the LBS if they sent it out the door that way.
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