Originally Posted by
livedarklions
So you went from that post to it's common for untipped people to do a crappy job at the LBS?
You might hurt something stretching that far.
I would expect inferior service likely be given to customers who don't belong to the "mechanics appreciation club" from any store with an owner/management holding the attitudes expressed in that post. In fact I suspect the owner would encourage it in order to preserve the special status given to his preferred customers and friends.