View Single Post
Old 07-16-19, 01:31 PM
  #51  
smarkinson
Senior Member
 
Join Date: May 2015
Posts: 995
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 322 Post(s)
Likes: 0
Liked 11 Times in 5 Posts
  • VAT reimbursement is a voluntary service provided by Canyon. No legal claim exists to this service.
  • VAT reimbursement is only possible on orders to Germany, Belgium, Italy, Austria, Denmark or the Netherlands. For the Netherlands, you have to follow a special procedure – please contact our partner in the Netherlands in advance.
https://www.canyon.com/en-mu/customer-service/faq/ Sounds like OP should have got the bike delivered to Germany and unfortunately received some misleading advice from Canyon staff who probably weren't as informed as they should have been.

Last edited by smarkinson; 07-16-19 at 09:25 PM.
smarkinson is offline  
Likes For smarkinson: