Old 07-16-19, 03:02 PM
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Originally Posted by berlinonaut View Post
And what exactly would you expect to "make it right for you"? Especially given the fact that there are no relevant differences between 2014 and 2016 and even the resale value used is comparable?
And - out of curiosity - do you deal with clients and have you been in a similar situation yourself?
Making it right would be a new 2016 if that's what I was being sold originally. Newer than '16 wouldn't hurt. Full refund is the next option.

I've been in similar situations on both sides. As a seller, if anything were ever brought back to my attention that I missed, my attitude was, if I ever want further business from anyone again, I make it right immediately and without question. I don't make the customer go through hoops if it's on me. Not my MO.

All people make mistakes, all businesses makes mistakes. What really differentiates people and businesses is how they respond to their own mistakes.
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