I also bought a Fezzari Empire SL about the same time as BlueFalconActual. The bike is great, certainly no complaints there. The company let me mix and match components, which enabled me to get exactly what I wanted, and the customer service also great at responding right away. Mail ordering a bike is a bit of a risk but if you know what geometry will fit you, then it should be fine. They initially forgot to send my pedals but followed up no problem. I also had an issue with a bent derailleur hanger on shipment, which they replaced no problem (although the included through-axle nut was a different thread pitch than the original, which was momentarily confusing).
Last edited by jbasirico; 03-31-20 at 10:58 AM.