Agree,
I've got an lbs 4 houses down from me
But, they charge higher than MSRP, $60-65 for an ultegra chain
I figured with the current situation I'd pay the price to support them. I walked over to buy the chain, they had a customer and staff inside BUT they're open by appointment only, which you have to set up via email. I emailed and told them I wanted to buy a chain, told them what chain I wanted.... And a day and a half later they said they could sell me one in a week because their appointments were booked.......
So I just ordered it online like a normal person instead