Originally Posted by
noodle soup
You're the one that said you would still have the problem
Because there would be a back and forth. I dell the dealer, the dealer talks to the vendor. The vendor asks for more info to the dealer, the dealer than talks to me. I then tell the dealer, the dealer tells the vendor and it just continues.
Ever have a email or text that instead of replying, you call since you know there will be follow up questions?
Like i said... i rather cut out the middle man.
In in some cases the end user/owner knows more than the dealer or the vendor's tech guy. After all the end user/owner actually uses the product where the dealer and tech person most likely does not.