Zwift is a great program but they have a lot to desire with the interface and in game options. PAYING users have been voicing this for years now and nothing ever happens. Zwift insider is the best place for info for Zwift IMO.
I love zwift, I spend all winter on there. But as time goes on they think they are adding new and exciting features and they just frustrate their users. Example, simple but Halloween is one example, super busy day because they always do something fun. This year you had to ride for a long time to get the costume sets instead of just getting them for riding. Then you earn them and you lose them. Epic fail.
The main screen back and forth interface is terrible, route changes meaning you have to exit the ride and start over, epic fail, the drop system is cool actually but the level up deal is annoying now. Went from 25 to 50...great but getting to 50 steps is annoying because the points are wonky IMO.
Events are great but the efforts to stop the watt dopers is really annoying. I can't even keep up in my actual watt class but if I bump down to be competitive I get bumped back up because I am too high and still get my butt whooped.
Look, zwift has issues but I do really enjoy it. But if they don't fix these nagging issues we have been asking for all along I am done.