I have never had my LBS not ensure the bike is rider acceptable before I took it home and then, if I had an issue after I took it home, they always fixed it no charge. When I got my domane, I was having some brake rub, after 200 miles, I could not figure it out after trying to tweak it and so I took it back and they took a look and replaced the pads, set them, and boom, perfect ever since. I was not charged a dime. GlennR is spot on, getting charge $60 is unacceptable on a new bike, my next call is to Trek. If you have another Trek shop in town, I would look at making them my new LBS.
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Brian | 2023 Trek Domane SLR 7 AXS | 2023 Trek CheckPoint SL 7 AXS | 2016 Trek Emonda ALR | 2022 Trek FX Sport 5
you should learn to embrace change, and mock it's failings every step of the way.