Originally Posted by Flak
Just curious what people from different places consider LBS faux pas? What things are do's and dont's in the LBS world?
Biggest faux pas? Sadly enough, it is often stepping through the front door. I try hard to support my LBS at times but I really have to try hard. Service is pretty darned weak, and prices are pretty darned high. They are SO good at making the internet and DIY repairs look so appealing.
I have probably had my bikes in the LBS about 8 times in my life. The rest of the time i DIY. Of those 8 times, i think at least 7 of those times they screwed something up. They order the wrong part, or forget to order it, or install it incorrectly,or don't call me, or use a substitute that doesn fit, etc. Like i said, it is really WORK to deal with them. It shouldn't be.
Sadly, they are nice guys but so terrible at running a business.