Originally Posted by himespau

I get the frustration at having a job not done correctly. Before you go to the extreme of buying new wheels, can you try getting a couple of cone wrenches and doing it yourself? I mean, they should be doing it properly, but if they can't seem to do so, adjusting them yourself is cheaper than buying a new wheelset. I know it's an annoying job - I have a spare wheelset where I need to adjust the rear hub and I've just been letting that spare gather dust for a couple years because I have working wheels an am lazy.