Old 11-01-21, 05:39 PM
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I can guess that they want to do the install themselves because they are thinking of some liability issues, which is a long shot, IMO. But maybe their installation policy is also just their method to try a generate a little more business, especially with low profit margins they might be carrying. I think the salesperson you talked to just wasn't that good marketing their services and wrongfully gave you the attitude. I would be more than glad to pay that little bit more to a bike shop to support their business, if they just used the right way of asking me if I want a component I bought, installed by them.
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