Old 11-01-21, 08:54 PM
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Originally Posted by Bad Lag View Post
This situation is weird.

Personally, I would contact the owner. It might actually be his policy but they need to get customer feed back.

At first, I was going to say it sounds like "Detroit syndrome", drawing parallels with "stealership" practices for automobiles. Then it struck me, even with auto dealers, you can go to any dealership parts department and buy the parts for your car. You do not need to go through the service department to get your parts installed.

Yours is an LBS which will not be around very long.
in SoCal, there is a comical situation. Go to the parts dept of almost any car dealership and the over the counter parts price ( or in the service drive as part of a repair ) is 25-30% above typical retail. Order that part online. And buy it for 10-15% below retail. Even from the Same dealership. They are willing to ship it to you but not willing for you to pick it up at the counter.
the way it is.
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