Originally Posted by
zandoval
I did not know of this new thing about not working on e-bikes that you did not sell. There is most likely a longer story to this problem. Do know that I will keep a note of your dilemma for my personal future use...
It's entirely possible it is different where you live. I live in the Bay Area and bike shops can be very picky about what they work on, there aren't enough shops and mechanics so they don't have to do work that might involve any added liability. My local shops mostly sell non-motorized bikes, with one that sells cargo e-bikes as well. If we had shops that specialized in e-bikes, but weren't brand owned like the Rad Bike shop that opened, it might be okay. It's possible in an area where there are more shops than demand that it might not be an issue.