Koffee.. Mine is one of the Blue Cross/Blue Shield HMO's.. Our company polls our members, base of 1600 to sample from for feedback as to quality. They do fair in that annual polling.
I trust my new doctor.. I think he is trying.. Procedure, takes a week for each approval and there is no hurrying that up. So easy to see, it will take at least three approval procedures and wait imbetween for scheduling appointments..
Another 3 weeks minimum to get to the surgery stage and 6 weeks complete recovery time after that; it is getting close to my planned bike tour across Nevada.