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Cracked Zipp 303, what to do?

Old 04-19-07, 03:10 PM
  #1  
Pizza Man
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Cracked Zipp 303, what to do?

I bought a used pair of 303's about 4 months ago and they've been great race wheels, but the rear suddenly went out of true. I took it to the LBS and they guy says, "here's your problem" and shows me a crack in the wheel on the braking surface. It looks just like the crack in my front Bontrager carbon wheel that I got last year when hitting a big pothole in a crit. Strange thing is that I don't remember hitting a pothole with the rear wheel, or anything else that would cause it to crack (and I weigh less than 140).

Now I have 2 cracked carbon wheels (Bontrager front & Zipp rear) and 2 good wheels (Zipp front & Bontrager rear). Amazingly, even though the wheels are both carbon tubulars with similar profiles, the Zipps are about 200g lighter per wheel!

I'll be racing on the mixed set for the time being (I know, that's so not OCP)

The question is, since I bought both sets of wheels 2nd hand via craigslist and don't have contact info for the original buyer, is there any way to get these wheels repaired cheaply? (At least cheaper than buying new wheels)
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Old 04-19-07, 03:35 PM
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DrWJODonnell
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Get friendly with a zipp dealer. If they are kind, they will say you bought the wheels from them. Then you can have them send the wheel into zipp for wholesale rim replacement. If you have no zipp dealer, PM me...uh...PM.
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Old 04-19-07, 03:39 PM
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Zipp has a crash replacement program. Call the warranty number on their web page. Shoud cost around $300 for a new rim. When I did it, the just asked how old they were. Tehy didn't ask any info where I got them.
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Old 04-19-07, 03:49 PM
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I just sent the check for a pair of Ritchey WCS carbons (I was told these are old model, non-dimpled 404s). I got a great deal on them (Ritchey is a team sponser), but I am suffering some post-purchase depression at the moment. This thread didn't help...
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Old 04-19-07, 04:11 PM
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Originally Posted by merlinextraligh
Zipp has a crash replacement program. Call the warranty number on their web page. Shoud cost around $300 for a new rim. When I did it, the just asked how old they were. Tehy didn't ask any info where I got them.
Thanks, I'll try it.
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Old 04-19-07, 04:52 PM
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I'm in the same boat..
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Old 04-19-07, 05:33 PM
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Well, at least you have one good pair. Better than cracking both fronts.
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Old 04-19-07, 05:43 PM
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Old 04-19-07, 06:27 PM
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Carbon tubular's and craigslist..... bad idea...
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Old 04-19-07, 07:11 PM
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Originally Posted by merlinextraligh
Zipp has a crash replacement program. Call the warranty number on their web page. Shoud cost around $300 for a new rim. When I did it, the just asked how old they were. Tehy didn't ask any info where I got them.

Umm wholesale on a rim is a lot more than that.

Also if you have an older set that used 38mm rims, you'll need new spokes since the new 303's are 44mm.

I think its pretty much a lost cause (unless they have older rims laying around). Call up Zipp and see what they can do. Another option would be to cut out the hub and just sell it on ebay. My friend did that and got around $100 for a hub (same deal, cracked the rim)
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Old 04-19-07, 07:15 PM
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I cracked both zipp 404's in a nasty pothole incedent, cost me $600 to replace both. $300 seems reasonable for one rim.
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Old 04-19-07, 07:27 PM
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I'd think maybe it happened in the accident (cough cough).

I've read a lot of stories of the 303's cracking, less with the 404's. I would go the Zipp route with a phone call, they still produce your rim for a number of other companies.

And while I have a set of rebranded 404's for crits, if you end up looking for another set of carbons I'll throw my plug in for Reynolds. Both upper end wheel depths are, in my experience, much tougher than Zipp.
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Old 04-20-07, 07:09 AM
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Originally Posted by nitropowered
Umm wholesale on a rim is a lot more than that.

Also if you have an older set that used 38mm rims, you'll need new spokes since the new 303's are 44mm.

I think its pretty much a lost cause (unless they have older rims laying around). Call up Zipp and see what they can do. Another option would be to cut out the hub and just sell it on ebay. My friend did that and got around $100 for a hub (same deal, cracked the rim)
I got a set of Zipp 303's completely rebuilt under their crash replacement program for $785, which was 2 rims, new spokes, and the labor. (The hubs had some pitting corrossion and Zipp warranted the hubs, so I ended up with new wheels.)

Zipp still has the 38mm rims, and I had the choice of getting 38mm or going to the new 44mm.

While the wholesale may well be over $300. The crash replacement plan price as quoted to me by Zipp, and reflected in my purchase was $300.

To be eligible for the crash replacement, you have to send them the old one, and it has to be 5years or less old.
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Old 04-20-07, 09:22 AM
  #14  
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[QUOTE=Vinokurtov]I'd think maybe it happened in the accident (cough cough).

QUOTE]

Believe me I thought of that, but they didn't ask me if anything in the car was damaged and I was going to see what they offer me.
Although when the claims adjuster asked me where I was going before the accident, I said "to compete in a professional bike race where I could have won $2000" (I din't even think to add the amounts I could have won for KOM & sprint points)
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Old 04-22-07, 08:58 AM
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yeah, i just used the no fault crash replacement for one wheel. its a decent deal and quick turn around to california. call them, get an RA and send it to them. it was like 350$ to rebuild my 404 including shipping
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