Y'know, y'all are making me feel guilty! I'm gonna start tipping the LBS guys now (beer, pizza, etc). They are informative, patient with my goofy questions, all that. Even here in Dallas, the "LBS" is a (so far) 3-store "chain," they still act like a LBS! But I still haven't seen a word about the "sales guys in front, the wrenches in back" question. What about that? The sales guys (okay, 1 guy among about 5) is a primo duomo, but I don't mind that too much.