Ditto Electra or one of the other outfits making utility cruisers. I have a Rat Rod that's been a great in-town bicycle. Visibility is excellent because you're upright, and they're designed to be very quick and easy to dismount. This makes it easier to do shopping runs with a lot of stops. I don't know about the other makers, but my Electra has stood up to enormous abuse. I had to put a sun rim on the back and replace the cheap seat post it comes with, but the steel frame seems to be bullet-proof.
Originally Posted by chipcom
She might want to check out the Electra Townies or Amsterdams.
http://www.electrabike.com/06_new/flash_index.html
Nothing wrong with shopping new and taking some test rides even if you want to buy used...you'll have a better idea of what to look for and you get to go shopping!