Originally Posted by tpederson
To answer the question about my riding habits: I ride that thing like it's made out of crystal/gold. I'm as easy on it as I can possibly be. I do only road/sidewalk driving between work and home.
Yes, they complained about covering the chain, but after the guy said, "Ohh? The factory chains break on those all the time." I had them put on a much better chain at no cost. They have also trued my wheels and replaced that crank arm at no cost. They've been good to me so far, my big concern is that every failure seems to happen when Im miles away from my house. I've been trying to commute to and from work but every failure makes me lose confidence in the bike. I'll go and talk to them about new wheels. But, the clicking isn't a derailer adjustment as I and my friend (who can strip bikes in his sleep) have both adjusted it. It might be a defective link, it clicks without any stress on it.
Go through and try to wiggle each link of the chain and see if it's able to articulate like it's supposed to.
(Hint, wear latex gloves or the like to prevent black gooky fingers!)
What lube are you using on the chain? Improper lube can cause that clicky chain, or a bad link, or a power link (master link) not seated correctly. I use a dry wax base lube. It's called White Lightning, and once it dries, it's a great lube that doesn't attract dirt and dust.