Does sound like you have a winner there. Not.
I've been fortunate, something I have to convince myself of from time to time. Although the bikes we recently bought, I have recently seen cheaper, I have to hand it to the guys here at the LBS. I rode in with my daughter to pick her up a bottle cage. They mounted it for her. Then they throw mine up on the rack and check everything over and wipe the chain down and lube it. I mentioned having adjusted the front deraileur cable, and they were like "you shold have just dropped by, we'll take care of it". Good folks. A little pricey, but I think I'm getting my value in the service that they don't charge me for and the lifetime warrentee on the bike.