I think it helps to be a Team Performance member. My first order when I wasn't a member took about 10 business days to show up. Now that I'm a member, it's two days. I've only had one issue with them where they charged me more for an item than it was listed at. They corrected it over the phone and I had my refund that day. I've ordered almost $1400 worth of stuff this past summer so I feel somewhat qualified to comment.