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Old 12-09-08, 08:53 AM
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To answer the original question, the quality is fine. The prices are good to OK. Some do not like the business model and the over-hyping of their product, but it really isn't that much different that the hype on other bike's web pages or ad copy. Be aware that the suggested list prices are a bit inflated.

We bought three of their touring bikes and rode across the US. The bikes were quite satisfactory and I thought the price was excellent. I have since bought a road bike that I am very happy with to replace my old one that was damaged in a crash.

If you want or need support from a local shop maybe buy from a local shop though. Then again some LBS's will happily set up and service bikes bought elsewhere.
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