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Old 02-05-09, 07:59 PM
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^ +1

Don't talk to the clown who calls you. Be polite, hang up ASAP.

Ask for everything in writing (sent to an address other than the one you live at, just in case clown sends clowns to your door).

Just because the bank has sold the debit and has 'washed its hands', doesn't mean you have to play their game. The original issue is between you and the bank, so you need to hassle them about it. If they say you have to deal with the debit agency, refuse on the grounds that they are not the originator of the problem and that it is the banks responsibility to deal with you to resolve it. They hate this, but that's their problem.
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