Originally Posted by
cyccommute
You probably broke the pawls in the freehub. It's not an item that breaks often nor easily. I also wouldn't expect it to break on a 1 month old bike. Take it back to the shop and have them look at it. It should be a warranty issue.
My buddy's Madone was only 4 months old. Not top of the line wheels but you'd expect that this shouldn't happen on a 3k+ bike, but stuff happens!
BTW, thanks for the diagram. I know the symptoms but never seen one taken apart or the actual part.