Thank you for your feedback.
I think my conclusion to this is this.
Kona Smoke is nice bike but shifters and crank seem to be made cheap.
Since I ride on hills everyday, having these parts lasting long is important.
So I should get refund and get another bike.
I don't mind paying extra to get bike that will last longer.
I might re-consider Kona Dew Plus.
I felt this was little too sporty but maybe I can change the seat to make it more comfortable.
Can anyone recommend comfortable replacement seat for Dew Plus?
Someone else recommended Raleigh Cadent FT1 too.
I am planning to spend up to $600.
If you have any recommendation for a good hybrid bike I would greatly appreciate it.
Thank you!