Originally Posted by
avitous
Put a deposit on a Surly LHT today, but I'm not happy with the bike shop and may cancel this and go shopping elsewhere; found out they're trying to charge more than MSRP and their overall manner is not, shall we say, inspiring of much confidence in me. Couldn't do a test ride, and they made no effort to 'fit' me other than to just try to assure me any 62cm frame would fit me just fine.
Ahem. Perhaps back to square 1 with this, as other bike shops here in the SF Bay Area carrying Surly are a bit far.
My understanding is that almost any shop can get a Surly for you. If you find a shop you like, ask them if they will order one for you. The answer will be yes. Also, there is no need to settle for a shop you don't like anywhere in the bay area. Bikes and shops abound. Shopping around will be worth your trouble. I hope you can get that deposit back.
Good luck and good riding.