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SRAM Force shifter issues--new build

Old 12-16-15, 08:59 PM
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lefteye
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SRAM Force shifter issues--new build

I'm in the process of a new build (almost done, yay!). I just installed the rear shift cables, and tested the shifting. I'm unable to shift up from the forth smallest cog. The shifter clicks and pushes the derailleur up a cog, and then when I release tension on the shifter, it drops back. Shifting among the smallest four cogs works as expected. I know that the problem is not the range of motion of the derailleur, as I checked the set screws to make sure the derailleur could move (with chain) from the small (11) to the largest (32) cog.

This is a SRAM Force 22 groupset.

Thanks
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Old 12-16-15, 09:50 PM
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Andrew R Stewart 
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SRAM double tap (and their MtB stuff) is known to have issues at times. For a while SRAM was very responsive in replacing "defective" stuff. I haven't had to find out lately as this year most of the bikes we sold were Shimanoed. But a bike did come in yesterday needing a shifter replacement so i'll find out if SRAM is still playing nice. Andy
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Old 12-16-15, 10:07 PM
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It sounds like you may have forgotten to release the cable by downshifting to the highest gear (which releases the cable fully) before anchoring the cable at the dérailleur. It would explain why you "top out" after a handful of shifts.
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Old 12-16-15, 10:21 PM
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Originally Posted by cale View Post
It sounds like you may have forgotten to release the cable by downshifting to the highest gear (which releases the cable fully) before anchoring the cable at the dérailleur. It would explain why you "top out" after a handful of shifts.
Thanks, I hope you are right...that would be a lot easier to fix than a replacement if the brifter is defective!
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Old 12-16-15, 10:29 PM
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Test it. If I'm wrong, bummer.
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Old 12-16-15, 11:13 PM
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Another common shifting/cable issue is a cable casing end that has pulled out of a stop and is held by the stop's end and not the inside seat. But I should have mentioned, as cale does, to remove the cable from the stops/anchor bolt complete and see if you can cycle through the shifter's complete range with only your hand holding the cable. Andy
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Old 12-17-15, 03:40 PM
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Ok, good news. It was that I needed to release the cable, so it now works. Yay!
I did end up calling SRAM tech support, and they were super helpful. Turned out (I figured this out after the call) that the cable had come out of a guide, so I was mislead to think that there was no slack being introduced by the downshift on the shift paddle. I finally figured that out. SRAM also gave me some suggestions on a problem with my crank, so I feel pretty darn good about them at the moment. And thank you, Andrew and cale.
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Old 12-17-15, 04:51 PM
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Glad it was a simple "problem" and was easily dealt with. Also glad to hear of SRAM's good service. Our shifter's problems was handled by a used one we had around. Andy.
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