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Custom Wheels from Colorado Cyclist

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Custom Wheels from Colorado Cyclist

Old 03-21-19, 08:09 PM
  #51  
sooni
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Don't mean to drag this on but I was hopingfor some advice.

The rear wheel is mostly 45-50 kgf over the manufacturers (max) spec could there be damage to the rim or even spokes/nipples, or should they be fine once backed off. Wheels have not been ridden.

Thanks
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Old 03-21-19, 09:22 PM
  #52  
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If you don't see any cracks yet, there's still hope. Much rim cracking happens due to tension cycling.

I'd still send 'em back. You don't need to have the wheels crack or collapse under you to have a case that they weren't built right.
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RUSA #7498
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Old 03-22-19, 02:19 AM
  #53  
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The advice to you is return the wheels.
Have you done this?
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Old 03-22-19, 02:26 PM
  #54  
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Originally Posted by ThermionicScott View Post
If you don't see any cracks yet, there's still hope. Much rim cracking happens due to tension cycling.

I'd still send 'em back. You don't need to have the wheels crack or collapse under you to have a case that they weren't built right.
Ya they have been sent, but the question was asked in the case that they refuse to refund and insist on rebuilding them. At this point I just want to start clean and build my own set.
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Old 03-22-19, 02:34 PM
  #55  
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Originally Posted by sooni View Post
Ya they have been sent, but the question was asked in the case that they refuse to refund and insist on rebuilding them. At this point I just want to start clean and build my own set.
Gotcha. In retrospect, maybe it would have been good to write down the serial numbers on the rims so you could know if you got them back again. But at any rate, they know you'll measure the new wheels too. Ball's in their court.
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Old 03-30-19, 08:46 AM
  #56  
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They took the wheels back and fully refunded, including shipping. Customer service was nice to deal with in fact considering they likely lost margins on the sale with shipping to and from Canada. I will be looking at building my own set now.
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Old 03-30-19, 09:56 AM
  #57  
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Originally Posted by sooni View Post
They took the wheels back and fully refunded, including shipping. Customer service was nice to deal with in fact considering they likely lost margins on the sale with shipping to and from Canada. I will be looking at building my own set now.
Thanks for the report!
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Old 03-30-19, 10:09 AM
  #58  
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Originally Posted by sooni View Post
They took the wheels back and fully refunded, including shipping. Customer service was nice to deal with in fact considering they likely lost margins on the sale with shipping to and from Canada. I will be looking at building my own set now.
Excellent!
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Old 04-02-19, 12:59 PM
  #59  
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About a year ago I bought a pair of Shimano RS11S wheels.
I always check tension and trueness on new wheels before using them.
I was surprised how good these economic wheels were.
They were trued almost perfectly. Side-to-side and out-of-roundness.
The spoke tension (measured with the Park tool tension-meter was very good too. Presumably they were machine built.
For comparison purposes these were the measurements on spoke tension.
Front wheel LS Ave 22.9 (std Dev 0.35) RS Ave 22.8 (std dev 0.46)
Rear wheel NDS Ave 20.1 (std dev 0.32) DS Ave 24.0 (std Dev 0)
So looking at yr measurements, I would say, there is definitely something wrong with those new wheels and would return them.
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Old 04-02-19, 10:08 PM
  #60  
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Their losses through keeping customers happy , are business tax reductions..

doing the right thing is good....
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