Go Back  Bike Forums > Bike Forums > Bicycle Mechanics
Reload this Page >

Bike repair on hold due to parts unavailability?

Notices
Bicycle Mechanics Broken bottom bracket? Tacoed wheel? If you're having problems with your bicycle, or just need help fixing a flat, drop in here for the latest on bicycle mechanics & bicycle maintenance.

Bike repair on hold due to parts unavailability?

Old 08-16-21, 12:23 PM
  #1  
davethelefty
Senior Member
Thread Starter
 
davethelefty's Avatar
 
Join Date: Apr 2018
Location: Melbourne, Florida
Posts: 118

Bikes: Canyon Endurace CF SL, Co-op Cycles CTY 1.1

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 66 Post(s)
Liked 54 Times in 28 Posts
Bike repair on hold due to parts unavailability?

Hi everyone. I'd previously posted here about a cracked steerer tube on my Canyon Endurace. Folks on this forum thought the problem could be as varied as over-torquing the stem, to no expander plug, to a carbon fiber de-lamination. I send photos to Canyon and they agreed it was a crack not caused by external forces, and offered to replace my fork.

But the fork is not available in my bike's very distinctive color, hellfire red. It looks like I might need to replace it with a black fork, which I guess isn't horrible.

Like other manufacturers Canyon has been hit hard. The website no longer commits to ship dates, but targets sometime in the fall for bike availability, and that date has slipped several times.

Just curious -- do you have a repair or upgrade on hold because parts aren't available, and is it impacting you as it is me, with a bike that can't be ridden until it's repaired?
davethelefty is offline  
Old 08-16-21, 12:45 PM
  #2  
Crankycrank
Senior Member
 
Join Date: Jan 2009
Location: San Diego, CA
Posts: 2,568
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 510 Post(s)
Liked 389 Times in 308 Posts
Originally Posted by davethelefty View Post
Just curious -- do you have a repair or upgrade on hold because parts aren't available, and is it impacting you as it is me, with a bike that can't be ridden until it's repaired?
Not me personally but have seen people I know unable to get certain parts. It's a part of life for now with many things. Just have to wait it out until things get better but may get worse first. On the bright side at least they're replacing it for free. Having to buy an aftermarket fork during these times may on top of being difficult to find would probably be at premium prices as well.

Last edited by Crankycrank; 08-16-21 at 01:00 PM.
Crankycrank is offline  
Likes For Crankycrank:
Old 08-16-21, 02:40 PM
  #3  
Iride01
Hits [ENTER] b4 thinking
 
Iride01's Avatar
 
Join Date: Jul 2017
Location: Mississippi
Posts: 8,846

Bikes: '20 Tarmac Disc Comp '91, '78 Raleigh Competition GS

Mentioned: 36 Post(s)
Tagged: 0 Thread(s)
Quoted: 3519 Post(s)
Liked 2,081 Times in 1,469 Posts
I've never wrecked a bike bad enough to need new parts. Sucks to be you! <grin>

n+1 has it's benefits.
Iride01 is offline  
Old 08-16-21, 04:41 PM
  #4  
davethelefty
Senior Member
Thread Starter
 
davethelefty's Avatar
 
Join Date: Apr 2018
Location: Melbourne, Florida
Posts: 118

Bikes: Canyon Endurace CF SL, Co-op Cycles CTY 1.1

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 66 Post(s)
Liked 54 Times in 28 Posts
Originally Posted by Iride01 View Post
I've never wrecked a bike bad enough to need new parts. Sucks to be you! <grin>

n+1 has it's benefits.
fortunately I’m in an n+1 situation but I’d much rather ride the Canyon over the clunky hybrid.
davethelefty is offline  
Likes For davethelefty:
Old 08-16-21, 04:45 PM
  #5  
Iride01
Hits [ENTER] b4 thinking
 
Iride01's Avatar
 
Join Date: Jul 2017
Location: Mississippi
Posts: 8,846

Bikes: '20 Tarmac Disc Comp '91, '78 Raleigh Competition GS

Mentioned: 36 Post(s)
Tagged: 0 Thread(s)
Quoted: 3519 Post(s)
Liked 2,081 Times in 1,469 Posts
Yeah, I'm just a road bike type so all mine are road bikes. Except I just gave my '91 Paramount with a full 105 5800 eleven speed group to my youngest son, so now I only have two bikes. I might be dangerously close to being in your situation.
Iride01 is offline  
Old 08-16-21, 07:45 PM
  #6  
Andrew R Stewart 
Senior Member
 
Andrew R Stewart's Avatar
 
Join Date: Feb 2012
Location: Rochester, NY
Posts: 15,413

Bikes: Stewart S&S coupled sport tourer, Stewart Sunday light, Stewart Commuting, Stewart Touring, Co Motion Tandem, Stewart 3-Spd, Stewart Track, Fuji Finest, Raleigh Pro, Trek Cycle Cross, Mongoose tomac ATB, GT Bravado ATB, JCP Folder

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3085 Post(s)
Liked 1,508 Times in 1,027 Posts
Originally Posted by davethelefty View Post
Hi everyone. I'd previously posted here about a cracked steerer tube on my Canyon Endurace. Folks on this forum thought the problem could be as varied as over-torquing the stem, to no expander plug, to a carbon fiber de-lamination. I send photos to Canyon and they agreed it was a crack not caused by external forces, and offered to replace my fork.

But the fork is not available in my bike's very distinctive color, hellfire red. It looks like I might need to replace it with a black fork, which I guess isn't horrible.

Like other manufacturers Canyon has been hit hard. The website no longer commits to ship dates, but targets sometime in the fall for bike availability, and that date has slipped several times.

Just curious -- do you have a repair or upgrade on hold because parts aren't available, and is it impacting you as it is me, with a bike that can't be ridden until it's repaired?
Yes, we've had many repair jobs that waited for parts, some for quite a while. We tell our customers that if they can find the needed parts to just buy them and we'll do the installs (in the past we generally avoided the liability of installing new parts we didn't source from insured resellers). Personally I am waiting of Phil parts for my wife's almost finished frame. Andy
__________________
AndrewRStewart

Last edited by Andrew R Stewart; 08-16-21 at 07:50 PM.
Andrew R Stewart is offline  
Likes For Andrew R Stewart:
Old 08-17-21, 12:46 AM
  #7  
JoeTBM 
Droid on a mission
 
JoeTBM's Avatar
 
Join Date: May 2018
Location: Palm Coast, FL
Posts: 678

Bikes: Diamondback Wildwood Classic

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 190 Post(s)
Liked 113 Times in 82 Posts
Even normal wear and tear parts have been delayed or in short supply. We have a LBS call our volunteer shop on several occasions to see if we had stock of rim liners, brake cables, etc. to loan/trade as their orders were backordered. Getting pretty scary out there.
__________________
JoeTBM (The Bike Man) - I'm a black & white type of guy, the only gray in my life is the hair on my head
www.TheBikeMenOfFlaglerCounty.com




JoeTBM is offline  
Likes For JoeTBM:
Old 08-17-21, 05:07 AM
  #8  
TCollen
So many roads ...
 
TCollen's Avatar
 
Join Date: Mar 2021
Location: Valley, NE -- where ALL roads are flat
Posts: 107

Bikes: 2013 Specialized Tricross, 1987 Schwinn Collegiate 3-speed (for short coffee runs)

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 37 Post(s)
Liked 82 Times in 39 Posts
NOTE TO WIFE: This thread demonstrates why it is important that I maintain 9 emergency backup bicycles.
TCollen is offline  
Old 08-17-21, 07:33 AM
  #9  
ClydeClydeson
Senior Member
 
Join Date: Mar 2019
Posts: 994
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 339 Post(s)
Liked 478 Times in 288 Posts
A few of my projects are stalled due to parts not being available, but this is primarily because the bike is old and the parts I need are of older standards, like 1-1/8 straight steerer forks.

If I need tires or cables or brake pads I can find stuff to work, but the stuff I find might not be my first choice.
ClydeClydeson is offline  
Old 08-17-21, 07:42 AM
  #10  
Phil_gretz
Zip tie Karen
 
Phil_gretz's Avatar
 
Join Date: Aug 2009
Location: Alexandria, VA
Posts: 7,001

Bikes: '13 Motobecane Fantom29 HT, '16 Motobecane Turino Pro Disc, '16 Motobecane Gran Premio Elite, '18 Velobuild VB-R-022, '21 Tsunami SNM-100

Mentioned: 25 Post(s)
Tagged: 0 Thread(s)
Quoted: 1455 Post(s)
Liked 1,512 Times in 800 Posts
It's August 17th. On January 24th, I ordered an aluminum track frame in a stock size and color. Learning that this was unavailable, I received my refund and made a 2nd attempt to order the same frame from another vendor. That was February 24th. Similarly, that order was cancelled 1 month later for lack of inventory at their warehouse.

So then, I decided to place a semi-custom order through a third vendor (this time lugged steel) on April 13th - and I'm still waiting on shipping, although I've seen photos of the completed frame.

In the mean time, I ordered a third (attempt at an) aluminum frame on July 11th, but this time it's the 2021 production run of the same frame I attempted back in January and February. It has shipped, and I expect it in the next 45 days or so.

So, my project bike has taken seven months waiting on a frame, and it looks like I'll have one before Halloween. The bonus is that I'll have a second one, too! That one will get a different treatment and a hand built tubular wheelset. Yay!
Phil_gretz is offline  
Old 08-17-21, 08:09 AM
  #11  
GhostRider62
Senior Member
 
Join Date: Apr 2021
Posts: 1,141
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 692 Post(s)
Liked 540 Times in 337 Posts
Can't get parts for an 11S etap failure. I will wait for Shimano and never buy SRAM again.
GhostRider62 is offline  
Likes For GhostRider62:
Old 08-17-21, 12:53 PM
  #12  
MNebiker
Senior Member
 
Join Date: Jul 2018
Location: MN
Posts: 199
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 66 Post(s)
Liked 120 Times in 66 Posts
This is a problem across many industries, not just bike parts. I follow a couple automotive forums, and there are numerous complaints about parts being on indefinite backorder by several different car manufacturers. One transmission shop is buying anything they can get their hands on to keep operating., and another bought up junk yard units to tear down to find good parts. Amazon has many items listed as unavailable with no projected in-stock date.

The problem is that no manufacturer makes all their own parts - someone else makes the rims, tires, bearings, bolts, connectors, struts, etc Many of these subs and vendors were deeply affected by the covid shutdown, and some have not been able to come back from it. A good example is the microchip shortage that has new car deliveries messed up with parking lots full of new vehicles waiting for computer modules. Then there is the factor that a lot of the parts are made offshore. And don't forget that there was undoubtedly some poor planning involved too.

I'm afraid it will be a while before it gets a lot better.
MNebiker is offline  
Old 08-17-21, 04:30 PM
  #13  
dsbrantjr
Senior Member
 
dsbrantjr's Avatar
 
Join Date: Sep 2010
Location: Roswell, GA
Posts: 8,166

Bikes: '93 Trek 750, '92 Schwinn Crisscross, '93 Mongoose Alta

Mentioned: 28 Post(s)
Tagged: 0 Thread(s)
Quoted: 1377 Post(s)
Liked 917 Times in 637 Posts
Originally Posted by MNebiker View Post
This is a problem across many industries, not just bike parts. I follow a couple automotive forums, and there are numerous complaints about parts being on indefinite backorder by several different car manufacturers. One transmission shop is buying anything they can get their hands on to keep operating., and another bought up junk yard units to tear down to find good parts. Amazon has many items listed as unavailable with no projected in-stock date.

The problem is that no manufacturer makes all their own parts - someone else makes the rims, tires, bearings, bolts, connectors, struts, etc Many of these subs and vendors were deeply affected by the covid shutdown, and some have not been able to come back from it. A good example is the microchip shortage that has new car deliveries messed up with parking lots full of new vehicles waiting for computer modules. Then there is the factor that a lot of the parts are made offshore. And don't forget that there was undoubtedly some poor planning involved too.

I'm afraid it will be a while before it gets a lot better.
It may not get better. A big problem as as I see it is that the bean counters have cut all of the slack out of the systems because they are incentivized to keep costs down, by keeping "lean" "just in time" inventories, so when any unplanned supply chain interruption occurs there are instant shortages. I design SATCOM systems and I find myself designing around parts availability; they are quoting as much as 52 week lead time on some common electronic parts and prices are skyrocketing. If they can just raise prices when there is a shortage and still sell all that they make where is their incentive to change anything?
dsbrantjr is offline  
Likes For dsbrantjr:
Old 08-17-21, 04:37 PM
  #14  
TiHabanero
Senior Member
 
Join Date: Nov 2012
Posts: 3,591
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 1308 Post(s)
Liked 698 Times in 366 Posts
Our shop is sending people to ebay for parts. Somehow they are able to find what they need there. Unfortunately this does not apply to your situation.
TiHabanero is offline  
Likes For TiHabanero:
Old 08-18-21, 05:32 AM
  #15  
dedhed
SE Wis
 
dedhed's Avatar
 
Join Date: Apr 2005
Location: Milwaukee, WI
Posts: 8,119

Bikes: '68 Raleigh Sprite, '02 Raleigh C500, '84 Raleigh Gran Prix, '91 Trek 400, 2013 Novara Randonee, 1990 Trek 970

Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 1780 Post(s)
Liked 1,492 Times in 949 Posts
We're looking at holding up multi-million dollar infrastructure construction projects because we can't get materials, many ordered in May
dedhed is offline  
Old 08-18-21, 07:40 AM
  #16  
_ForceD_
Senior Member
 
_ForceD_'s Avatar
 
Join Date: Jul 2015
Location: Rhode Island
Posts: 1,639

Bikes: Several...from old junk to new all-carbon.

Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
Quoted: 700 Post(s)
Liked 336 Times in 173 Posts
Originally Posted by davethelefty View Post
Just curious -- do you have a repair or upgrade on hold because parts aren't available, and is it impacting you as it is me, with a bike that can't be ridden until it's repaired?
Not me personally, but there is one LBS (maybe a second) that went out of business because of parts availability/shortages. On a side note…just this week, in a couple of different department stores…I’ve noticed that they finally have new, fully assembled (although maybe not correctly assembled) bikes for sale again for the first time since early in the pandemic.

Dan
_ForceD_ is offline  
Old 08-18-21, 09:12 AM
  #17  
pdlamb
Senior Member
 
Join Date: Dec 2010
Location: northern Deep South
Posts: 7,081

Bikes: Fuji Touring, Novara Randonee

Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
Quoted: 1695 Post(s)
Liked 924 Times in 577 Posts
Originally Posted by dedhed View Post
We're looking at holding up multi-million dollar infrastructure construction projects because we can't get materials, many ordered in May
Just curious, what's the normal lead time? I'm watching a vendor order some specialty castings with a nominal 24 month lead time.
pdlamb is offline  
Old 08-18-21, 09:20 AM
  #18  
Bald Paul
Senior Member
 
Bald Paul's Avatar
 
Join Date: Sep 2017
Posts: 533
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 249 Post(s)
Liked 396 Times in 200 Posts
Originally Posted by GhostRider62 View Post
Can't get parts for an 11S etap failure. I will wait for Shimano and never buy SRAM again.
I have some bad news for you......
Bald Paul is offline  
Likes For Bald Paul:
Old 08-18-21, 09:53 AM
  #19  
GhostRider62
Senior Member
 
Join Date: Apr 2021
Posts: 1,141
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 692 Post(s)
Liked 540 Times in 337 Posts
Originally Posted by Bald Paul View Post
I have some bad news for you......
Do tell.

I can easily find 10 speed dura ace parts and suspect Shimano and certainly Campy won't just stop making spares.
GhostRider62 is offline  
Old 08-18-21, 09:54 AM
  #20  
GhostRider62
Senior Member
 
Join Date: Apr 2021
Posts: 1,141
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 692 Post(s)
Liked 540 Times in 337 Posts
Originally Posted by Bald Paul View Post
I have some bad news for you......
Do tell.

I can easily find 10 speed dura ace parts and suspect Shimano and certainly Campy won't just stop making spares when they go from 12 to 13 speed or 11 speed Di2 to 12 speed wireless, assuming that is their plan.
GhostRider62 is offline  
Old 08-18-21, 10:47 AM
  #21  
oldbobcat
Senior Member
 
oldbobcat's Avatar
 
Join Date: Jul 2005
Location: Boulder County, CO
Posts: 3,453

Bikes: '79 Gios, '80 Masi, '06 Felt, early '60s Frejus

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 163 Post(s)
Liked 120 Times in 89 Posts
Even stupid routine stuff like sealed square-taper bottom brackets. And 25mm road tires.
oldbobcat is offline  
Likes For oldbobcat:
Old 08-18-21, 10:48 AM
  #22  
oldbobcat
Senior Member
 
oldbobcat's Avatar
 
Join Date: Jul 2005
Location: Boulder County, CO
Posts: 3,453

Bikes: '79 Gios, '80 Masi, '06 Felt, early '60s Frejus

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 163 Post(s)
Liked 120 Times in 89 Posts
Originally Posted by GhostRider62 View Post
Do tell.

I can easily find 10 speed dura ace parts and suspect Shimano and certainly Campy won't just stop making spares when they go from 12 to 13 speed or 11 speed Di2 to 12 speed wireless, assuming that is their plan.
That's what Tiagra 4600 is for. And it's pretty hard to find right now.

As for SRAM 10-speed Doubletap, forget about it. I had a customer who had to give up riding her Red-equipped Madone for lack of a front derailleur.

Last edited by oldbobcat; 08-18-21 at 10:51 AM.
oldbobcat is offline  
Old 08-18-21, 12:29 PM
  #23  
GhostRider62
Senior Member
 
Join Date: Apr 2021
Posts: 1,141
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 692 Post(s)
Liked 540 Times in 337 Posts
Originally Posted by oldbobcat View Post
That's what Tiagra 4600 is for. And it's pretty hard to find right now.

As for SRAM 10-speed Doubletap, forget about it. I had a customer who had to give up riding her Red-equipped Madone for lack of a front derailleur.
Just put an ultegra up front. There are options.

I cannot shift my bike unless I get either a set of 11 speed etap brifters or a blip box. Both are nearly impossible to source.

If I "upgrade" to AXS 12 speed etap, it will cost me a fortune and then I can expect the same mercentary marketing from SRAM. Two years from now just out of warranty and the box breaks or the shifters break and the entire Grouppo is a $3000 paperweight.
GhostRider62 is offline  
Old 08-18-21, 12:42 PM
  #24  
dedhed
SE Wis
 
dedhed's Avatar
 
Join Date: Apr 2005
Location: Milwaukee, WI
Posts: 8,119

Bikes: '68 Raleigh Sprite, '02 Raleigh C500, '84 Raleigh Gran Prix, '91 Trek 400, 2013 Novara Randonee, 1990 Trek 970

Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 1780 Post(s)
Liked 1,492 Times in 949 Posts
Originally Posted by pdlamb View Post
Just curious, what's the normal lead time? I'm watching a vendor order some specialty castings with a nominal 24 month lead time.
A good example is our fire hydrants. Ordered in May, was told in June 7/8 ship, 7/15 comes and they said 9/24. Ordered fittings 7/12, some items were quoted 11/29 delivery - project completion date is 12/20.
Most items have "normal" lead times of 4-8 weeks or at least a partial shipment to keep you going. At this point price is an issue as well. Vendors are giving price quotes good only for 14 days. Heck it's more than 14 days from the time you get the quote and when the bid opens to see who got the job.
dedhed is offline  
Old 08-18-21, 05:02 PM
  #25  
Bald Paul
Senior Member
 
Bald Paul's Avatar
 
Join Date: Sep 2017
Posts: 533
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 249 Post(s)
Liked 396 Times in 200 Posts
Originally Posted by GhostRider62 View Post
Can't get parts for an 11S etap failure. I will wait for Shimano and never buy SRAM again.
Originally Posted by Bald Paul View Post
I have some bad news for you......
Originally Posted by GhostRider62 View Post
Do tell.

I can easily find 10 speed dura ace parts and suspect Shimano and certainly Campy won't just stop making spares when they go from 12 to 13 speed or 11 speed Di2 to 12 speed wireless, assuming that is their plan.
If it's a matter of SRAM discontinuing the part(s) you need, well, yeah, but really, that's different from the supply issues many of us are experiencing. I couldn't find a Shimano Ultegra front derailleur anywhere when I was building my latest bike. I actually ended up with a Di2 "Upgrade" kit instead. It wasn't easy finding an 11spd chain, either.

And eventually, all manufacturers will stop making spares for old technology. Most of the "spares" are just excess inventory left over when the newer technology was introduced.
Bald Paul is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.