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Shimano Spares ( PD-T400 Cage Fixing Bolt Unit - Right - Y41V98090)

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Shimano Spares ( PD-T400 Cage Fixing Bolt Unit - Right - Y41V98090)

Old 03-26-23, 09:14 AM
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BiggFred
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Shimano Spares ( PD-T400 Cage Fixing Bolt Unit - Right - Y41V98090)

I have been searching online and eBay for this part. I found one out of the UK, but shipping to Canada or the USA is $30! Can anyone tell me where I can source Shimano spare part:

PD-T400 Cage Fixing Bolt Unit - Right - Y41V98090?


It is for my commuter bike pedals. I am in Canada, but I am close to the border and can ship items to the USA .

thanks for any assistance.
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Old 03-26-23, 09:23 AM
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A bike shop with a Shimano account can order it for you, and it will be cheap. Any bigger shop has a regular stream of Shimano warranty parts coming in and this can be added to those parts without a shipping charge.
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Old 03-26-23, 09:42 AM
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Originally Posted by Kontact View Post
A bike shop with a Shimano account can order it for you, and it will be cheap. Any bigger shop has a regular stream of Shimano warranty parts coming in and this can be added to those parts without a shipping charge.
thanks! Iíve tried a couple local shops and the REI equivalent up here, but no luck as of yet. I guess Iíll try one of the bigger city shops and see if they can help,
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Old 03-26-23, 09:44 AM
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Originally Posted by BiggFred View Post
thanks! Iíve tried a couple local shops and the REI equivalent up here, but no luck as of yet. I guess Iíll try one of the bigger city shops and see if they can help,
Did you ask if they have it, or if they can order it for you? They aren't going to stock the part.
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Old 03-26-23, 10:32 AM
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Originally Posted by Kontact View Post
A bike shop with a Shimano account can order it for you, and it will be cheap. Any bigger shop has a regular stream of Shimano warranty parts coming in and this can be added to those parts without a shipping charge.
thanks! Iíve tried a couple local shops and the REI equivalent up here, but no luck as of yet. I guess Iíll try one of the bigger city shops and see if they can help,
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Old 03-26-23, 10:33 AM
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Originally Posted by Kontact View Post
Did you ask if they have it, or if they can order it for you? They aren't going to stock the part.
yeah I asked them. No luck yet. I probably am not talking to the right person at the store. Iíll keep trying. Thanks!
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Old 03-26-23, 11:03 AM
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Originally Posted by BiggFred View Post
yeah I asked them. No luck yet. I probably am not talking to the right person at the store. Iíll keep trying. Thanks!
You didn't answer their question though! Did you ask them "do you have this part in stock?", Yes or No? Did you ask "can you order this part for me from Shimano?", Yes or No. I have broken it down into two questions please answer both to confirm Kontact s question.

Asking if you stock it and asking if you can order it are two very different things. REI or MEC or similar might not be able to do a lot of special ordering but your local shop that does order from Shimano as in their warehouses in Irvine or North Carolina (or whatever they might have up north in Canada) could potentially get that part or try and help you with a warranty as needed.
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Old 03-26-23, 11:29 AM
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Is there anything so exotic about that bolt that a replacement can't be found at a well stocked hardware store or from an industrial supplier like McMaster-Carr?
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Old 03-26-23, 11:35 AM
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Some years back I purchased some cones from this source.
They were VERY reasonable to ship to the US. (4 inexpensive cones delivered for $14)
https://www.sjscycles.co.uk/pedals-c...gecurrency=USD
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Old 03-26-23, 11:48 AM
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Originally Posted by veganbikes View Post
You didn't answer their question though! Did you ask them "do you have this part in stock?", Yes or No? Did you ask "can you order this part for me from Shimano?", Yes or No. I have broken it down into two questions please answer both to confirm Kontact s question.

Asking if you stock it and asking if you can order it are two very different things. REI or MEC or similar might not be able to do a lot of special ordering but your local shop that does order from Shimano as in their warehouses in Irvine or North Carolina (or whatever they might have up north in Canada) could potentially get that part or try and help you with a warranty as needed.

I asked if they could order the parts. Found one on eBay for a left pedal at a reasonable cost. I will just order that.
thanks everyone for the responses!
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Old 03-26-23, 12:32 PM
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Originally Posted by BiggFred View Post
I asked if they could order the parts. Found one on eBay for a left pedal at a reasonable cost. I will just order that.
thanks everyone for the responses!
You might want to double check that it will work for your right side as they have different part #'s and may be reverse threaded or directional parts.
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Old 03-26-23, 01:34 PM
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Originally Posted by veganbikes View Post
Asking if you stock it and asking if you can order it are two very different things. REI or MEC or similar might not be able to do a lot of special ordering but your local shop that does order from Shimano as in their warehouses in Irvine or North Carolina (or whatever they might have up north in Canada) could potentially get that part or try and help you with a warranty as needed.
I'd like to think a shop wouldn't need to be asked to order something such as this they don't stock, and would immediately offer to order. That's just good business.
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Old 03-26-23, 02:18 PM
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Originally Posted by dedhed View Post
I'd like to think a shop wouldn't need to be asked to order something such as this they don't stock, and would immediately offer to order. That's just good business.
Some shops aren't aware they can order small parts from Shimano. Some shops don't want to go to the trouble of putting in a single order for a $4 part. We did it because the warranty shipments were constantly streaming in for cracked hydraulic pucks, leaking lever bodies, bad Di2 batteries, etc.
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Old 03-26-23, 07:15 PM
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Originally Posted by dedhed View Post
I'd like to think a shop wouldn't need to be asked to order something such as this they don't stock, and would immediately offer to order. That's just good business.
Some people just don't think about it or they have never ordered via Shimano or some smaller vendors and don't know the breath of their stockage and maybe don't have access to it. I have employees come to me all the time looking for a part and I say did you check X vendor (lately Shimano) and they said "no didn't think about that" or something along those lines. If there is a particular vendor you work with a lot or get a lot of orders from or something you might not always check your lesser used ones.

Plus for a tiny part like that you would be even less likely to think about it because does anyone really sell that? Yes they do or you can at least ask but many manufacturers don't sell the tiny small parts for stuff, they may give you a diagram and talk about them but they may not actually stock them. I have seen that enough sometimes even with big parts like say a fork where they have a lot of issues from the factory with forks and they don't want to stock a plain black fork to replace everything for warranty which is easier and probably more cost effective then shipping a whole new bike and shipping the old one back.
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Old 03-26-23, 08:23 PM
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Originally Posted by Kontact View Post
Some shops aren't aware they can order small parts from Shimano. Some shops don't want to go to the trouble of putting in a single order for a $4 part. We did it because the warranty shipments were constantly streaming in for cracked hydraulic pucks, leaking lever bodies, bad Di2 batteries, etc.

I was thinking the same thing about the part. Itís more trouble than itís worth for a few dollars.

To answer another question from another user, I did take the piece off of my left pedal and it worked on the right one.
I love this group so many people ready to help.

cheers all!
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