Look Pedal Recall
08-06-08, 08:39 AM
#1
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Look Pedal Recall
Hopefully this is the right place to post this... I figured it dealt with pedal failure so this was a good starting place. If there's a better place, please mods, by all means, move this thread!
Thanks...
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NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE
August 5, 2008
Release #08-354
Firm's Recall Hotline: (866) 430-5665
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Bicycle Pedals Recalled by Look Cycle; Pedals Can Break Causing Cyclists to Fall
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: KéO Bicycle Pedals
Units: About 80,000 (40,000 pairs)
Distributor: Look Cycle USA, of San Jose, Calif.
Hazard: The steel axle inside the pedal can break, posing a fall hazard to cyclists.
Incidents/Injuries: Look Cycle has received 14 reports of incidents with broken pedals, including 7 injuries which resulted in scrapes, cuts, contusions, elbow pain, and a knee injury.
Description: The recalled bicycle pedals are black and were sold separately from bicycles. Pedal models include KéO Classic, KéO Sprint, KéO HM and KéO Carbon. The model name is printed in white on the side of the pedal. Date codes between January 2004 and December 2005 are included in this recall. The date code for the KéO Classic, Sprint and Carbon pedals is on a dial stamped onto the pedal. The date code for the KéO HM is on the bottom of the pedal, with the letters A through L corresponding to the month, and the numbers 4 and 5 indicating 2004 or 2005.
Sold at: Specialty bicycle retailers nationwide from January 2004 through July 2007 for between $100 and $500.
Manufactured in: France
Remedy: Consumers should immediately stop using the recalled bicycle pedals and return them to the place of purchase, or contact Look Cycle USA to arrange for shipping and free repair.
Consumer Contact: For additional information, contact Look Cycle USA toll-free at (866) 430-5665 between 8 a.m. and 5 p.m. PT Monday through Friday, visit the firm's Web site at www.lookcycle-usa.com, or email the firm at KeoUpgrade@lookcycle-usa.com
To see this recall on CPSC's web site, including pictures of the recalled product, please go to: https://www.cpsc.gov/cpscpub/prerel/prhtml08/08354.html
Thanks...
########################################
NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE
August 5, 2008
Release #08-354
Firm's Recall Hotline: (866) 430-5665
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Bicycle Pedals Recalled by Look Cycle; Pedals Can Break Causing Cyclists to Fall
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: KéO Bicycle Pedals
Units: About 80,000 (40,000 pairs)
Distributor: Look Cycle USA, of San Jose, Calif.
Hazard: The steel axle inside the pedal can break, posing a fall hazard to cyclists.
Incidents/Injuries: Look Cycle has received 14 reports of incidents with broken pedals, including 7 injuries which resulted in scrapes, cuts, contusions, elbow pain, and a knee injury.
Description: The recalled bicycle pedals are black and were sold separately from bicycles. Pedal models include KéO Classic, KéO Sprint, KéO HM and KéO Carbon. The model name is printed in white on the side of the pedal. Date codes between January 2004 and December 2005 are included in this recall. The date code for the KéO Classic, Sprint and Carbon pedals is on a dial stamped onto the pedal. The date code for the KéO HM is on the bottom of the pedal, with the letters A through L corresponding to the month, and the numbers 4 and 5 indicating 2004 or 2005.
Sold at: Specialty bicycle retailers nationwide from January 2004 through July 2007 for between $100 and $500.
Manufactured in: France
Remedy: Consumers should immediately stop using the recalled bicycle pedals and return them to the place of purchase, or contact Look Cycle USA to arrange for shipping and free repair.
Consumer Contact: For additional information, contact Look Cycle USA toll-free at (866) 430-5665 between 8 a.m. and 5 p.m. PT Monday through Friday, visit the firm's Web site at www.lookcycle-usa.com, or email the firm at KeoUpgrade@lookcycle-usa.com
To see this recall on CPSC's web site, including pictures of the recalled product, please go to: https://www.cpsc.gov/cpscpub/prerel/prhtml08/08354.html
08-06-08, 09:26 AM
#2
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If you go to lookcycle-usa.com there is a link about the recall on their homepage. Following that link will provide more information and you can search for authorized shops to do the parts replacement. In my area, all REI's are authorized shop so I plan on calling to check on availability of parts and to see how long I might be without pedals.
08-07-08, 08:24 AM
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Called my local REI and they have parts. Guy told me that I was the first to inquire and if I brought my pedals in today I'd probably be their test case. Still, he said I would be in and out so I'm going to knock this out today.
