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Old 09-14-12, 04:43 PM
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Baffled

Hi all , i have just purchased a new road bike unfortunately as its my first bike i was riding it home from the store and fell off.The reason i fell off was i had my feet inside the peddle straps came to stop and could not put my foot on the ground as i have not used these peddles before and forgot. However it was at a low speed and not a great deal of damage done except some paint rubbed off the quick release mechanism. Plus and this is my problem the gears will not move off the smallest cog (highest gear) nothing looks bent or damaged and the bike fell on the side where the gears arent. Many thanks in anticipation .
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Old 09-14-12, 05:33 PM
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Is the chain stuck between the frame and the cassette?If you can turn the cranks and the wheel moves then this is not the problem, if the pedals do not turn then remove the wheel or just loosen the quick release reset the chain.
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Old 09-14-12, 05:42 PM
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Thanks for your reply blamester, the bike rides ok nothing is stuck but the gears wont change when i press the shifters
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Old 09-14-12, 05:48 PM
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Go back to the shop and tell them what happened. We really can't diagnose all of the possible fixes from here.
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Old 09-14-12, 05:57 PM
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I would check the gear cabling and rear dérailleur...
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Old 09-14-12, 05:59 PM
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Why not PEDAL it back to the store and ask them what's wrong?
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Old 09-14-12, 05:59 PM
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Thanks Uplah
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Old 09-14-12, 06:02 PM
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Try pushing the whole big brake lever toward the center of the bike. That'll shift the chain off of that smallest cog.
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Old 09-14-12, 06:03 PM
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thanks Retro will try that
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