"connection request" - problems connecting 6870 Di2 to PC
 

Hi all!

I'd like to play with the config of the Ultegra 6870 Di2 system on my new bike... but despite Windows showing the device as present the e-tube app doesn't progress beyond the "connection request" popup shown below.

Things I'd tried:
- Windows 7 and 8
- Various versions of the software including 2.3 and 2.9
- Connecting just the battery to the box (it's an internal battery by the way, with three ports on the box)
- Turning it on and off again
- Swearing

But all to no avail. Any ideas? All help greatly received.

http://bikeforums.net/attachment.php...hmentid=434184

[PS I created an identical thread in the road bike forum and they recommended I post here]

One-off bump now that USA East and West is online :)

bike rumor said they had problems unless both cables were hooked up. That's the only thing I saw that looked like it might be helpful How To: Update Shimano Di2 to Multishift, Customize Button Function & Change Shift Speed

Thanks - good spot. Mine's the newer 6780 however which in theory shouldn't need the SM-PCE1 breakout box (the charger+splitter should be fine). Having said that, perhaps I don't have any choice and that's what my LBS will have to use...