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That Wiggle Place

Old 06-29-16, 05:40 AM
  #1  
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That Wiggle Place

You know, that online bike parts place over there. Wiggle has my tires and I'm curious about shipping. Are costs and time significantly higher for those in the USA? What are you experiences?
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Old 06-29-16, 05:45 AM
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Wiggle Customer Services

Ordering from the USA

We expect delivery to the USA to take approximately 5-10 days. Use our Priority Despatch service for a quicker despatch.

You can get free delivery on most orders over $50.

To browse the Wiggle site ready for USA delivery and with USD as the currency click here.

Tax, delivery and despatch information for the USA.

When shopping for delivery to USA we will automatically:

Remove British VAT at 20%
Only show products and brands available for delivery to the USA. For example food stuff and liquids cannot be shipped internationally.
All monies charged to US customers will be taken in US Dollars. Your bank may charge you to complete your transaction. Please note that you are responsible for paying any such fees on top of the total amount stated at the checkout.
Display prices in US Dollars. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Your order may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
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Old 06-29-16, 05:51 AM
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I recently used Ribble UK for Vitorria Corsa Tires and shipping was going to be about $8.00 but I also purchased tubes, rim tape and brake pads on clearance that put me into free shipping. Received it all in 5 days. Not sure about Wiggle but it should be the same. Fill your cart and it will give you a shipping quote before you pay.

https://www.ribblecycles.co.uk/
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Old 06-29-16, 06:05 AM
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I've used Wiggle a couple of times. Their shipping was faster than they advertised (and was free since both orders were over $50). The one instance where I had to return something (due to a measuring mistake on my part), they created a shipping label that I printed off, with an address to their U.S. distribution site. If memory serves, there was no restocking fee or anything- just postage to I think North Carolina (?).
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Old 06-29-16, 06:24 AM
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Not specifically Wiggle, but Ribble has been quick shipping on the orders I have placed through them. No big extra charges for shipping to the states that I am aware of, looking at the Wiggle site, and at Ribble. I doubt that you will have any issues with some tires, unless you are unlucky enough to get a detailed I.C.E. inspection. I have gotten several tire orders through Ribble, with no issues what so ever.

Please keep us posted as to how your experience with Wiggle goes, Ryp.

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Old 06-29-16, 06:44 AM
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My last Wiggle order came with a $60 DHL import bill, almost as much as the cost of the order. I refused the shipment and Wiggle credited my card.
Almost everything comes from Ribble now and the odd order from CRC.
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Old 06-29-16, 06:48 AM
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I live in Canada and have bought from Wiggle and other UK bike shops extensively. Shipping from UK shops is usually much cheaper to Canada than from US based business's and in the past I've rarely been charged any duty or import fees. I would recommend buying from places that still use Royal Mail to ship because Chain Reaction for one seems to have moved to DHL and by the time they factor in their shipping, duty and brokerage fees I ended up paying them more than the bike shop. I won't buy from any company that uses courier service now.
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Old 06-29-16, 06:54 AM
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I think you will only get dinged with duties if you purchase clothing. That's been my experience, at least, when ordering from the UK sites.

The prices are still worth it, I order everything from Ribble or Wiggle.
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Old 06-29-16, 06:59 AM
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A couple of months ago I bought a reproduction Turbo saddle from them. Took about 2 weeks to get it, no issues.
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Old 06-29-16, 06:59 AM
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Thanks guys!
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Old 06-29-16, 07:22 AM
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How much would the import duty possibly be on a $1500 purchase? ( Campagnolo Record groupset plus some tires and other incidentals)

Just a guess-- Like someone else said, if import duties pushed the prices too far, id just buy local
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Old 06-29-16, 08:12 AM
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Here in Alabama, I get stuff shipped faster from the UK suppliers than I do from Nashbar.
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Old 06-29-16, 08:19 AM
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I got a fork from Chain Reaction with free shipping in two days. I can barely get UPS to ship across the state of Missouri that fast.
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Old 06-29-16, 08:22 AM
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The ceiling on duty free is now $800.00. I've ordered tons of stuff from Ribble and Merlin. Both have been prompt and I get enough that the shipping is free. Huge savings. Shimano is nearly as cheap as US Shimano employee pricing and now with Brexit, may beat it.


I had a crankset that never showed and I e-mailed Ribble. They said I had to wait 30 days and then claim. They shipped another without saying a word.


A big fan.
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Old 06-29-16, 08:24 AM
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Originally Posted by Slash5 View Post
My last Wiggle order came with a $60 DHL import bill, almost as much as the cost of the order. I refused the shipment and Wiggle credited my card.
Almost everything comes from Ribble now and the odd order from CRC.
Most of the charge was DHL's fee for clearing the package and then a fee for collecting the money. Then they charged taxes. And to add insult to injury, they classified the package incorrectly and charged 18% duty when it should have been no duty on bicycle parts. Still, most of the charge was not duty.

From CRC you have to make sure you select non tracked shipping - that comes post office. If you select tracked shipping it is shipped DHL.

I gather for the US under the new regulation there is no duty for orders up to $800.
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Old 06-29-16, 10:03 AM
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I've ordered from wiggle, CRC, ribble, and Evans cycles. A couple of orders seemed like they took a few days longer but nothing major, especially given the savings. I've never been hit with import duties yet but my purchases have been sub-$200.


Also, I gave Wiggle's DHB-brand clothing a try and it's pretty great - it rivals my Castelli in terms of comfort. Ended up wearing my DHB kit on the Dirty Kanza because it's so comfortable. Jerseys run a little small, I normally wear a large, I ordered an XL, and I should've ordered an XXL. Otherwise pleased.
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Old 06-29-16, 01:19 PM
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Originally Posted by Slash5 View Post
From CRC you have to make sure you select non tracked shipping - that comes post office. If you select tracked shipping it is shipped DHL.
Good to know, Thanks.
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Old 06-29-16, 02:17 PM
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Originally Posted by DMC707 View Post
How much would the import duty possibly be on a $1500 purchase? ( Campagnolo Record groupset plus some tires and other incidentals)

Just a guess-- Like someone else said, if import duties pushed the prices too far, id just buy local

I got a ~$900 order from them a while back. I didn't get charged any duties but maybe it slipped in.

Regarding shipping, it usually seems to take around a week or even less to me here in NYC.
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Old 06-29-16, 02:23 PM
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I ordered tires from Wiggle a year and a half ago. I paid $8 extra just to get tracking, not because I was in a hurry. I figured it could help if things got lost. The tires came THE NEXT DAY. Totally bizarre. Not only that, they went from southern England, through Leipzig, Germany, and then here. What a world this is!
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Old 06-29-16, 02:28 PM
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Originally Posted by noglider View Post
I ordered tires from Wiggle a year and a half ago. I paid $8 extra just to get tracking, not because I was in a hurry. I figured it could help if things got lost. The tires came THE NEXT DAY. Totally bizarre. Not only that, they went from southern England, through Leipzig, Germany, and then here. What a world this is!
That's Twilight Zone and Star Trek stuff.
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Old 06-29-16, 04:09 PM
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Originally Posted by noglider View Post
I ordered tires from Wiggle a year and a half ago. I paid $8 extra just to get tracking, not because I was in a hurry. I figured it could help if things got lost. The tires came THE NEXT DAY. Totally bizarre. Not only that, they went from southern England, through Leipzig, Germany, and then here. What a world this is!
That's Twilight Zone and Star Trek stuff.
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Old 06-29-16, 05:33 PM
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2 weeks ago got a couple pairs of running shorts ( the dhb shorts for my wife and she loves them), bib shorts, and a Record headset from Wiggle. Arrived in 7 days, no duties or brokerage fees. I used the untracked shipping.
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Old 06-29-16, 05:54 PM
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I've purchased from Wiggle, Ribble, Merlin, and Chain Reaction and have never incurred any import fees. I ordered Continental 4000 II tire's from, I think, wiggle and saved about 45%.
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Old 06-29-16, 06:19 PM
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I buy my tires from Ribble. Their prices tend to be the lowest and their delivery time has been pretty fast. They currently have some clearence tires for super cheap if you can find a size you want.
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Old 06-29-16, 09:03 PM
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I had a few beers in me on Memorial Day after the Warriors win and noticed Wiggle had stopped stocking 8 speed Campy cassettes, so I impulsively ordered one more backup from Chain Reaction. Damn thing arrived Wednesday, practically overnight. Shockingly fast. So I have nothing but good things to say. From what I've heard CRC will let you check out in British Pounds which could save you a couple bucks with all this Brexit stuff happening
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