Original Post date???
 

:roflmao:

They are efforting to bring it back.

Maybe the memory space from any and all old mentions, post quotes and it looks like private messages have been deleted to make room for that attribute again.
Not of much importance, but curious. I will leave it as unintended consequences.

Are you sure about that? I haven't seen or received anything specific from TPTB (the powers that be) saying anything about such effortage; and I've asked twice, and pointed out how many other people had, too (at that time), with the numbers of the posts where they did.

A zombie thread is just as good as any other for maximizing viewing of advertising.

"Efforting" must be the latest in a long series of linguistic atrocities that includes such winners as "visioning", "teaming" and "commodifying". I do hope that the devs fix this rather obvious miss soon.

Thanks for the faith in me. I appreciate it.

Tough room.

http://i.imgur.com/XDdrxwa.gif

I apologize for suggesting that you may not really know what "efforting" was going on -- I completely missed your "administrator" subtitle. I think you have to admit that the "administration" here has been rather opaque about changes here: not making it clear that a makeover was imminent, no test drive, and no real commitment in answers to fixing features that had been broken, or gone missing. This is very frustrating from a user point of view. It's hard to see what was broke that needed fixing, especially when the replacement seems in important ways inferior.

Well, they did get rid of that annoying popup "Ask a question" thing for newbies. They've made provision for creating photo albums, and also now we can post photos without off-site hosting. Definite improvements in my book.

Admins are the people that post here, watch the threads for spam, e fighting, dangerous posts, trolling, harassment, threats, porn, hacks and all the other things that people agreed that they would not do when they signed up here but still don't practice.

The tech team is the one that implemented the changes and the ones that are fixing any issues here.

So it's not like we are trying to hide anything. It's hard for us too.

Perhaps I used too broad a brush, by saying "administration". But it's not a good sign when you go looking for answers, or response to problems, and end up with "that's another department." As I said, I haven't seen any notion of a commitment to fix this, just "why do you need that" posts, and other users' pleas to fix it.

So Siu, Bill, and Billy, most of us have been here a long time as you have, and we understand what the main job of the admins is, how difficult it is, and how it's hard to take a lot of static from the users. But some of the users are paying customers, and all of the users are customers in spirit. We deserve some respect as well.

Is there a protocol for users to contact the tech team and identify concerns? Or a user/customer service desk whose job it is to at least accept user comments?

Because if it not the admin's expectation to have to accept user comments, it is not the user expectation with such a big company to have no way to clarify issues we may have with the service. The organization seems to have a gap.

In short:

Admins, if not you, then who?

I agree, that IS an excellent improvement!

Yep. It is called the Forum Suggestions and User Assistance forum. https://www.bikeforums.net/forum-sug...er-assistance/

I understand what you mean. I work in a produce warehouse and some lady came walking in past the forklifts and complained to me that we charged her too much for her phone bill. In that case, I had to call Comcast from my own phone and ended up spending a half hour of my work time trying to help her and that put me behind on my inspection reports.

I was merely explaining to you the difference between the admins and the techs in regards to job description, hoping you'll understand why the admins could not answer you. My apologies if I didn't just take care of it for you from the start like I did with the lady in the warehouse.

But here's a link that WILL have answers. https://www.bikeforums.net/forum-sug...er-assistance/

You can see it from the main page on this site.

You're awesome. I'm sure the team appreciates this. :love:

Yes, you are right, we are all users, paying or not and should have a resource to find answers, ask questions and talk about issues that are happening.

On the main page, there is this subforum. https://www.bikeforums.net/forum-sug...er-assistance/

There is also at the top of each subforum the announcement that the upgrade was happening. https://www.bikeforums.net/fatbikes/...bile-skin.html

In that post, there's a link (this one) that tells you to come with your questions, inquiries, etc.

Hope that helps! :)

Oh and also... feel free to pm me or any staff (blue stars) for any questions. We are indeed open to them, and always have!

OMG I love this!! Only except we work for free too LOL!!

Oh and it's not really personal, we understand the frustration. We are going through this right along with you guys.... But it is something to scratch your head at when we try to let people know that things are being worked on and we get told that we aren't doing our jobs to fix it or when we get told HOW to fix it and want us to just get rid of everything and start all over with a whole new program. I wish it were that easy or at our disposal. Trust me when we get messages cussing us out or telling us off, calling us incompetent because they are having issues. But we try our best to help people out. And we apologize. But we are having the same issues you all are having.

On the plus side, I see that the quote and mention features are working again. Thank you! :love:

See? They are working on things! Glad it's working out for you now.