Seller refuses to open box
05-17-20, 12:29 PM
#1
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Thread Starter
Seller refuses to open box
Folks,
I'm hoping some of you with more vintage experience than I have can share some perspective here. I'm interested in this eBay auction:
https://www.ebay.com/itm/153935006219?
I requested that the seller post a photo of the levers, and they have refused. Am I out of line for requesting a photo of the actual object? Does opening the box devalue the item? In the end, I realize it's their auction to do as they please...
Thanks,
Oliver H.
I'm hoping some of you with more vintage experience than I have can share some perspective here. I'm interested in this eBay auction:
https://www.ebay.com/itm/153935006219?
I requested that the seller post a photo of the levers, and they have refused. Am I out of line for requesting a photo of the actual object? Does opening the box devalue the item? In the end, I realize it's their auction to do as they please...
Thanks,
Oliver H.
05-17-20, 12:36 PM
#2
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Originally Posted by countalmaviva
Folks,
I'm hoping some of you with more vintage experience than I have can share some perspective here. I'm interested in this eBay auction:
https://www.ebay.com/itm/153935006219?
I requested that the seller post a photo of the levers, and they have refused. Am I out of line for requesting a photo of the actual object? Does opening the box devalue the item? In the end, I realize it's their auction to do as they please...
Thanks,
Oliver H.
I'm hoping some of you with more vintage experience than I have can share some perspective here. I'm interested in this eBay auction:
https://www.ebay.com/itm/153935006219?
I requested that the seller post a photo of the levers, and they have refused. Am I out of line for requesting a photo of the actual object? Does opening the box devalue the item? In the end, I realize it's their auction to do as they please...
Thanks,
Oliver H.
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05-17-20, 12:39 PM
#3
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100% feedback - if I wanted them, I would not press to have the box opened. 263 items seems enough to be trustworthy.
Also, no, I don’t think you’re out of line for requesting a pic, but again, I wouldn’t press now that the seller has refused. You have the freedom to walk away from a sale that does not meet your criteria.
Also, no, I don’t think you’re out of line for requesting a pic, but again, I wouldn’t press now that the seller has refused. You have the freedom to walk away from a sale that does not meet your criteria.
Last edited by noobinsf; 05-17-20 at 12:42 PM.
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05-17-20, 12:44 PM
#4
Member
Yep, with perfect feedback on that many transactions, I'd have a lot of confidence no matter what the item was and wouldn't be worried in the slightest over a $20 purchase. Pull the trigger!
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05-17-20, 12:44 PM
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I don't think it would devalue the item.
And I think the seller should have a photo of the item and not just its box, especially since this person is an experienced seller on eBay
In past years, I would have ignored this and trusted the Seller's Feedback score and years on eBay.
Not anymore based on recent experience.
Now I want to see a real photo of exactly what they are selling.
Not a box, not a marketing photo, not any representation of the real deal.
And I think the seller should have a photo of the item and not just its box, especially since this person is an experienced seller on eBay
In past years, I would have ignored this and trusted the Seller's Feedback score and years on eBay.
Not anymore based on recent experience.
Now I want to see a real photo of exactly what they are selling.
Not a box, not a marketing photo, not any representation of the real deal.
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05-17-20, 12:51 PM
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Originally Posted by SpeedofLite
I don't think it would devalue the item.
And I think the seller should have a photo of the item and not just its box, especially since this person is an experienced seller on eBay
In past years, I would have ignored this and trusted the Seller's Feedback score and years on eBay.
Not anymore based on recent experience.
Now I want to see a real photo of exactly what they are selling.
Not a box, not a marketing photo, not any representation of the real deal.
And I think the seller should have a photo of the item and not just its box, especially since this person is an experienced seller on eBay
In past years, I would have ignored this and trusted the Seller's Feedback score and years on eBay.
Not anymore based on recent experience.
Now I want to see a real photo of exactly what they are selling.
Not a box, not a marketing photo, not any representation of the real deal.
05-17-20, 01:03 PM
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I agree with the seller. It's advertised as new in a sealed box.
If he opens it I'll ask him to please count all items inside. How do I know it's not missing a screw?
What a pain in the Ass for 20 bucks.
If he opens it I'll ask him to please count all items inside. How do I know it's not missing a screw?
What a pain in the Ass for 20 bucks.
Last edited by cb400bill; 05-17-20 at 01:59 PM. Reason: You can say Ass. Please don't change spelling of words to potentially mask a banned word.
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05-17-20, 01:06 PM
#8
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as a seller, when i have unopened, factory sealed items with glued type flaps (which look to be the case here), unless there is some very significant reason to believe the package had been tampered with, damaged, or suffered from poor storage in the past, i will not be opening it. if you have an issue with that, buy the part somewhere else, that's fine with me.
there is plenty of reference info online to determine what the items inside will look like when the buyer opens the box after purchase.
opening (glued flap type boxes, plastic shrink wrapped, etc) nos sealed packages does diminsh value, perceived or real, and opens a window for a buyer to wonder why the package was opened, are there missing parts, etc.
i typically have no problem opening nos items in boxes with reclosable flap type packaging.
it's not a $20 buy it now. it's an auction, with potentially more bids after the opening bid, and then additional shipping costs.
there is plenty of reference info online to determine what the items inside will look like when the buyer opens the box after purchase.
opening (glued flap type boxes, plastic shrink wrapped, etc) nos sealed packages does diminsh value, perceived or real, and opens a window for a buyer to wonder why the package was opened, are there missing parts, etc.
i typically have no problem opening nos items in boxes with reclosable flap type packaging.
it's not a $20 buy it now. it's an auction, with potentially more bids after the opening bid, and then additional shipping costs.
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05-17-20, 01:16 PM
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Being able to advertise it as unopened matters.
You have eBay support and it is (so far) not a high priced item.
Seller has hundreds of transactions with perfect feedback.
Has been stated that it's a respected seller from this forum, although the above info alone would've been enough for me.
Place your bid.
You have eBay support and it is (so far) not a high priced item.
Seller has hundreds of transactions with perfect feedback.
Has been stated that it's a respected seller from this forum, although the above info alone would've been enough for me.
Place your bid.
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05-17-20, 01:17 PM
#10
Senior Member
The seller is a not only a very well-respected member here, but also a pretty legendary framebuilder in the American bike scene. Between his reputation and the fact that eBay would surely step in on your behalf if the box does not contain the levers advertised, there's pretty much no reason to demand the box be opened.
While these levers aren't particularly valuable or collectible, demanding that the seller open the box does ruin any future possibility of him listing them as NIB/NOS.
While these levers aren't particularly valuable or collectible, demanding that the seller open the box does ruin any future possibility of him listing them as NIB/NOS.
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05-17-20, 01:56 PM
#12
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Originally Posted by hazetguy
what is the seller's real name?
05-17-20, 01:57 PM
#13
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Originally Posted by hazetguy
what is the seller's real name?
05-17-20, 02:02 PM
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Normally, I would walk from the sale. But I've talked with FTW and done business with him. You can definitely trust him.
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05-17-20, 02:16 PM
#15
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Just some logic...
1. It could just be an empty box.
2. It could be with the item, opened to show the item, photographed for you, and then sent as an empty box.
3. It could be exactly what the seller is suggesting it is, and sent in an unopened state.
In any single transaction we have with ebay/here, the items sent could be not the items bought. You have to take a leap of faith at some level for any purchase.
1. It could just be an empty box.
2. It could be with the item, opened to show the item, photographed for you, and then sent as an empty box.
3. It could be exactly what the seller is suggesting it is, and sent in an unopened state.
In any single transaction we have with ebay/here, the items sent could be not the items bought. You have to take a leap of faith at some level for any purchase.
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05-17-20, 02:25 PM
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I’m with Hazet on this one. Sealed box and advertised as such.
If there’s anything wrong with it once it arrives, eBay/PayPal will ensure that you get your money back.
And hey, come on...it’s Frank!
If there’s anything wrong with it once it arrives, eBay/PayPal will ensure that you get your money back.
And hey, come on...it’s Frank!
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05-17-20, 02:28 PM
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Opening the box could lower the value. The item description goes from "New in box" to "Like new in box".
I wouldn't blame the seller for refusing to open the box.
I wouldn't blame the seller for refusing to open the box.
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05-17-20, 02:29 PM
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Originally Posted by merziac
That auction as I stated above is from a very well respected member here, no brainer, buy it.
Of course, knowing the seller is a well respected BF member would make me feel easier about it.
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05-17-20, 02:45 PM
#19
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No insult intended!
This is a great discussion, and I'm seeing some various viewpoints, not all of which line up with mine. I don't have nearly as much experience on eBay as the seller, but I suppose I was assuming that, since it is an auction, not a "Buy it now," a photo of the item would drive up the price, conferring an advantage.
Yeah, this is probably more haggling over a $20 item (opening bid, mind you) than it's worth, but I think the exploration of selling choices is worthwhile.
AND, please let me state clearly that I did not intend any insult to the seller!!! I'm aware that Frank the Welder is a well-respected member of the Bike Forum. In fact, I have found his posts very helpful!
Cheers,
Oliver H.
Yeah, this is probably more haggling over a $20 item (opening bid, mind you) than it's worth, but I think the exploration of selling choices is worthwhile.
AND, please let me state clearly that I did not intend any insult to the seller!!! I'm aware that Frank the Welder is a well-respected member of the Bike Forum. In fact, I have found his posts very helpful!
Cheers,
Oliver H.
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05-17-20, 03:44 PM
#21
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Originally Posted by SurferRosa
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05-17-20, 03:53 PM
#22
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I also wanted to add that, in this particular case, I'm aware that this lever came in a few different colors. Some dipped in rubber and some not. I can't tell from the outside of the box what this particular lever looks like. I may be a very particular case: I'm trying to find the levers I used as a kid, for sentimental purposes. If it's the wrong color, I'm not sure that would be returnable, especially since I'd already have opened the sealed box...
- Oliver H.
- Oliver H.
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05-17-20, 05:59 PM
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Originally Posted by P!N20
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05-17-20, 06:19 PM
#25
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I don't like the "two finger" description that I'm seeing all over. Exactly how long are the brake levers? If they're "two finger" I wouldn't touch them with a ten foot pole. If you've either got long downhills or, if you've got arthritic hands you sure don't want "two finger" brake levers. You want "full hand" brake levers my friend. That's it. That's all. Done deal. Be good. Have fun.
