My LBS won't sell me spokes??.....
#1
Senior Member
Thread Starter
Join Date: Nov 2015
Posts: 4,082
Mentioned: 100 Post(s)
Tagged: 0 Thread(s)
Quoted: 1466 Post(s)
Likes: 0
Liked 593 Times
in
391 Posts
My LBS won't sell me spokes??.....
I'm needing spokes to build up a wheelset for my latest build (A1983 Gitane Pro). So I called my LBS (American Cyclery in SF). To find out how much it might cost for the 64 double butted SS DT spokes that I will need. I was surprised to hear from the store salesman that they do cut spokes to size for customers, but they will not sell spokes anymore unless they build the wheels.
He said they just changed their policy on this recently.
This really sucks cause I relied on them in the past when I built wheelsets for my projects and they sold me spokes with no problems. Now I do not have a shop near me where I can buy spokes and coordinate properly for properly for spoke legnths (I used to bring into their shop the hubs and rims I'll be using the spokes on and they would even calculate the lengths needed for me).
I'm wondering why they changed their sales policy on spokes after selling them so many years with seeminly no problems ( unless we don't know about them)
He said they just changed their policy on this recently.
This really sucks cause I relied on them in the past when I built wheelsets for my projects and they sold me spokes with no problems. Now I do not have a shop near me where I can buy spokes and coordinate properly for properly for spoke legnths (I used to bring into their shop the hubs and rims I'll be using the spokes on and they would even calculate the lengths needed for me).
I'm wondering why they changed their sales policy on spokes after selling them so many years with seeminly no problems ( unless we don't know about them)
Last edited by Chombi1; 08-13-22 at 02:45 PM.
Likes For Chombi1:
#2
Junior Member
Join Date: Jan 2021
Posts: 182
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 106 Post(s)
Liked 184 Times
in
80 Posts
I'm needing spokes to build up a wheelset for my latest build ( A1983 Gitane Pro). So I called my LBS (American Cyclery in SF). To find out how much it might cost for the 64 double butted SS DT spokes that I will need. I was surprised to hear from the store salesman that they do cut spokes to size for customers, but the will not sell spokes anymore unless they build the wheels.
He said they just changed their policy on this recently.
This really sucks cause I relied on them in the past when I built wheelsets for my projects and they sold me spokes with no problems. Now I do net have a shop near me where I can buy spokes and coordinate properly for properly for spoke legnths (I used to bring into their shop the hubs and rims I'll be using the spokes on and they would even calculate the lengths needed for me).
I'm wondering why they changed their sales policy on spokes after selling them so many years with seeminly no problems ( unless we don't know about them)
He said they just changed their policy on this recently.
This really sucks cause I relied on them in the past when I built wheelsets for my projects and they sold me spokes with no problems. Now I do net have a shop near me where I can buy spokes and coordinate properly for properly for spoke legnths (I used to bring into their shop the hubs and rims I'll be using the spokes on and they would even calculate the lengths needed for me).
I'm wondering why they changed their sales policy on spokes after selling them so many years with seeminly no problems ( unless we don't know about them)
We need to keep for our customers (WTH i'm not a customer??),
You can bring you wheel in a we'll fix it
We have to sell a whole set ... WTH???
Needless to say, i thought that was pretty lame, I called a buddy up and we were able to find a spke my size.
Last edited by tmnguuyen; 08-13-22 at 09:58 PM.
Likes For tmnguuyen:
#3
ambulatory senior
Join Date: Dec 2016
Location: Peoria Il
Posts: 5,271
Bikes: Bob Jackson World Tour, Falcon and lots of other bikes.
Mentioned: 66 Post(s)
Tagged: 0 Thread(s)
Quoted: 1610 Post(s)
Liked 2,194 Times
in
1,081 Posts
I think the shops have trouble making money on spokes but it sure is nice when they are available!
Likes For 52telecaster:
#4
Senior Member
Join Date: Oct 2015
Location: PDX
Posts: 11,810
Bikes: Merz x 5 + Specialized Merz Allez x 2, Strawberry/Newlands/DiNucci/Ti x3, Gordon, Fuso/Moulton x2, Bornstein, Paisley,1958-74 Paramounts x3, 3rensho, 74 Moto TC, 73-78 Raleigh Pro's x5, Marinoni x2, 1960 Cinelli SC, 1980 Bianchi SC, PX-10 X 2
Mentioned: 232 Post(s)
Tagged: 0 Thread(s)
Quoted: 3690 Post(s)
Liked 4,248 Times
in
2,539 Posts
CYA, L I A B I L I T Y 
Spineless sales and service, they could just have some boiler plate for you to sign.
Probably some of the other BS as well.

Spineless sales and service, they could just have some boiler plate for you to sign.
Probably some of the other BS as well.
Likes For merziac:
#5
feros ferio
Join Date: Jul 2000
Location: www.ci.encinitas.ca.us
Posts: 21,278
Bikes: 1959 Capo Modell Campagnolo; 1960 Capo Sieger (2); 1962 Carlton Franco Suisse; 1970 Peugeot UO-8; 1982 Bianchi Campione d'Italia; 1988 Schwinn Project KOM-10;
Mentioned: 41 Post(s)
Tagged: 0 Thread(s)
Quoted: 1245 Post(s)
Liked 900 Times
in
607 Posts
It's all about discouraging DIY. One of my favorite local shops just morphed into repairs-only, no more parts sales. My local Pep Boys automotive did the same.
I feel less guilty about buying on the Internet every day.
I feel less guilty about buying on the Internet every day.
__________________
"Far and away the best prize that life offers is the chance to work hard at work worth doing." --Theodore Roosevelt
Capo: 1959 Modell Campagnolo, S/N 40324; 1960 Sieger (2), S/N 42624, 42597
Carlton: 1962 Franco Suisse, S/N K7911
Peugeot: 1970 UO-8, S/N 0010468
Bianchi: 1982 Campione d'Italia, S/N 1.M9914
Schwinn: 1988 Project KOM-10, S/N F804069
"Far and away the best prize that life offers is the chance to work hard at work worth doing." --Theodore Roosevelt
Capo: 1959 Modell Campagnolo, S/N 40324; 1960 Sieger (2), S/N 42624, 42597
Carlton: 1962 Franco Suisse, S/N K7911
Peugeot: 1970 UO-8, S/N 0010468
Bianchi: 1982 Campione d'Italia, S/N 1.M9914
Schwinn: 1988 Project KOM-10, S/N F804069
Likes For John E:
#6
Senior Member
Join Date: Apr 2007
Location: Thunder Bay, Ontario, Canada - burrrrr!
Posts: 11,376
Bikes: 1958 Rabeneick 120D, 1968 Legnano Gran Premio, 196? Torpado Professional, 2000 Marinoni Piuma
Mentioned: 204 Post(s)
Tagged: 0 Thread(s)
Quoted: 1283 Post(s)
Likes: 0
Liked 1,433 Times
in
802 Posts
If you know what size you need and can live with using used (but used little) spokes, send me a PM indicating required lengths and numbers needed. I just might be able to help.
Some time ago, I bought stainless steel butted spokes from my local bike shop for my Rabeneick 120d. Front and rear set me back $151.00 + 15% sales tax (ouch and pooey stinko). That said, when ever I run across a wheel set that does little to blow my kilt up and that has been fitted with stainless steel spokes (butted, double butter or unbutted), I harvest and tuck them away. I have a box full and have built many wheel sets from that box.
Anyway, send me a PM, if that ruffles your kilt:-)
Some time ago, I bought stainless steel butted spokes from my local bike shop for my Rabeneick 120d. Front and rear set me back $151.00 + 15% sales tax (ouch and pooey stinko). That said, when ever I run across a wheel set that does little to blow my kilt up and that has been fitted with stainless steel spokes (butted, double butter or unbutted), I harvest and tuck them away. I have a box full and have built many wheel sets from that box.
Anyway, send me a PM, if that ruffles your kilt:-)
__________________
"98% of the bikes I buy are projects".
"98% of the bikes I buy are projects".
Likes For randyjawa:
#7
Senior Member
Join Date: Jun 2006
Posts: 18,123
Mentioned: 121 Post(s)
Tagged: 0 Thread(s)
Quoted: 2657 Post(s)
Liked 1,691 Times
in
1,243 Posts
If selling the odd number of spokes totally goofs up the inventory so that building a wheel won't happen for lack of the last few needed and uncertain replenishment of stock, kinda , sorta understand. Kinda.
On really more modern straight pull or weird materials, configurations ... not worth the effort. In the short run.
Shops I have noticed are closing up, selling off to the brands in a very noticeable way this year.
Next year will really be different.
The shop I used to work at from 1974-1979 sold off in the 80's and my guess the long term lease ran out.
Renewal may not have been available or viable..
A few others sold off to the Big Boys.
I am not sure the big brands can really make it work profitably.
exchange a tube? $20-25 labor won't fly well. if desperate, they can catch a few customers.
On really more modern straight pull or weird materials, configurations ... not worth the effort. In the short run.
Shops I have noticed are closing up, selling off to the brands in a very noticeable way this year.
Next year will really be different.
The shop I used to work at from 1974-1979 sold off in the 80's and my guess the long term lease ran out.
Renewal may not have been available or viable..
A few others sold off to the Big Boys.
I am not sure the big brands can really make it work profitably.
exchange a tube? $20-25 labor won't fly well. if desperate, they can catch a few customers.
#8
señor miembro
Join Date: Dec 2018
Location: Pac NW
Posts: 6,703
Bikes: Old school lightweights
Mentioned: 77 Post(s)
Tagged: 0 Thread(s)
Quoted: 2822 Post(s)
Liked 4,051 Times
in
2,150 Posts
Likes For SurferRosa:
#9
Senior Member
Join Date: May 2013
Location: Pacific Northwest
Posts: 1,931
Bikes: ‘87 Marinoni SLX Sports Tourer, ‘79 Miyata 912 by Gugificazione
Mentioned: 160 Post(s)
Tagged: 0 Thread(s)
Quoted: 477 Post(s)
Liked 378 Times
in
223 Posts
This is where I get my spokes on-line. Looks like they have plenty of inventory between their various locations.
https://www.universalcycles.com/shop...p?category=198
https://www.universalcycles.com/shop...p?category=198
Likes For Dfrost:
#10
Senior Member
Join Date: Oct 2015
Location: PDX
Posts: 11,810
Bikes: Merz x 5 + Specialized Merz Allez x 2, Strawberry/Newlands/DiNucci/Ti x3, Gordon, Fuso/Moulton x2, Bornstein, Paisley,1958-74 Paramounts x3, 3rensho, 74 Moto TC, 73-78 Raleigh Pro's x5, Marinoni x2, 1960 Cinelli SC, 1980 Bianchi SC, PX-10 X 2
Mentioned: 232 Post(s)
Tagged: 0 Thread(s)
Quoted: 3690 Post(s)
Liked 4,248 Times
in
2,539 Posts
This is where I get my spokes on-line. Looks like they have plenty of inventory between their various locations.
https://www.universalcycles.com/shop...p?category=198
https://www.universalcycles.com/shop...p?category=198

Last edited by merziac; 08-13-22 at 07:59 PM.
Likes For merziac:
#11
Senior Member
Join Date: May 2010
Location: Bastrop Texas
Posts: 3,563
Bikes: Univega, Peu P6, Peu PR-10, Ted Williams, Peu UO-8, Peu UO-18 Mixte, Peu Dolomites
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 607 Post(s)
Liked 956 Times
in
621 Posts
Someone posted this source for spokes a few months ago. I have used them twice and found them reliable...
https://www.bikehubstore.com/
https://www.bikehubstore.com/
__________________
No matter where your at... There you are... Δf:=f(1/2)-f(-1/2)
Likes For zandoval:
#12
weapons-grade bolognium
Join Date: Dec 2008
Location: Across the street from Chicago
Posts: 6,066
Bikes: Battaglin Cromor, Ciocc Designer 84, Schwinn Superior 1981
Mentioned: 42 Post(s)
Tagged: 0 Thread(s)
Quoted: 890 Post(s)
Liked 1,726 Times
in
711 Posts
I tried to pay for a $3 item with a twenty and the kid told me he “needed to save his change” and couldn’t complete the transaction. I asked him if they were running a business and he pointed to a years-old sign about a “national coin shortage”. I politely reminded him that we were dealing with folding money and not coins. He then told me his manager “wouldn’t let him” give me change. Spent my money elsewhere.
Try Yojimbo’s Garage for spokes - don’t know if they can make change 🤑
Try Yojimbo’s Garage for spokes - don’t know if they can make change 🤑
Likes For thinktubes:
#13
PeopleCode delaminator
Porkchop BMX has custom length USA made stainless steel 14ga spokes for 38 cents a pop.
I just ordered from them to build up a 20" 48h wheelset for a BMX build I'm working on.
They just added custom length 14ga colored spokes, they run anywhere from 32 cents to 65 cents each.
Nipples sold separately.
I just ordered from them to build up a 20" 48h wheelset for a BMX build I'm working on.
They just added custom length 14ga colored spokes, they run anywhere from 32 cents to 65 cents each.
Nipples sold separately.
Likes For RandolphCarter:
#14
Senior Member
Join Date: Jun 2006
Posts: 18,123
Mentioned: 121 Post(s)
Tagged: 0 Thread(s)
Quoted: 2657 Post(s)
Liked 1,691 Times
in
1,243 Posts
Porkchop BMX has custom length USA made stainless steel 14ga spokes for 38 cents a pop.
I just ordered from them to build up a 20" 48h wheelset for a BMX build I'm working on.
They just added custom length 14ga colored spokes, they run anywhere from 32 cents to 65 cents each.
Nipples sold separately.
I just ordered from them to build up a 20" 48h wheelset for a BMX build I'm working on.
They just added custom length 14ga colored spokes, they run anywhere from 32 cents to 65 cents each.
Nipples sold separately.
#15
Senior Member
Things get weirder when the spokes are proprietary.
A few years back, I was out for a ride one morning when I heard a snap and a zing, followed by a complete loss of power. My chain had snapped and had broken straight through one of the spokes on my Campy Neutron rear wheel.
Thought it would be simple to buy one spoke for the system. Nope. Proprietary spoke and screw, there was no aftermarket equivalent.
Then discovered that buying a single spoke for a Neutron was impossible. Most places wanted to sell a complete set, and back then, a complete set ran something like $150. I finally found - after much searching - a mini-kit of six spokes and the needed associated hardware for something like $60.
Easily the most expensive single spoke I've ever replaced. I've bought entire sets of "normal" spokes for less.
A few years back, I was out for a ride one morning when I heard a snap and a zing, followed by a complete loss of power. My chain had snapped and had broken straight through one of the spokes on my Campy Neutron rear wheel.
Thought it would be simple to buy one spoke for the system. Nope. Proprietary spoke and screw, there was no aftermarket equivalent.
Then discovered that buying a single spoke for a Neutron was impossible. Most places wanted to sell a complete set, and back then, a complete set ran something like $150. I finally found - after much searching - a mini-kit of six spokes and the needed associated hardware for something like $60.
Easily the most expensive single spoke I've ever replaced. I've bought entire sets of "normal" spokes for less.
#16
SE Wis
Join Date: Apr 2005
Location: Milwaukee, WI
Posts: 9,642
Bikes: '68 Raleigh Sprite, '02 Raleigh C500, '84 Raleigh Gran Prix, '91 Trek 400, 2013 Novara Randonee, 1990 Trek 970
Mentioned: 37 Post(s)
Tagged: 0 Thread(s)
Quoted: 2373 Post(s)
Liked 2,660 Times
in
1,623 Posts
I suspect the supply chain also plays into this. We used to sell stuff to contractors to expedite their private jobs but stopped when we started having issues getting stuff for our own work.
#17
PeopleCode delaminator
#18
Full Member
Beefy is good. Anyone who can tell the difference between a 1.8 wheel and a 2.0 wheel must be something special. The difference between brands of tires' weights is just way bigger and can actually be felt. I.mean, people slap on 25mm or 28mm tires without a care and someone worries about 2.0 spokes?
Might just be me, but, seriously ...
Might just be me, but, seriously ...
#19
Senior Member
Possibly the shop ran into a problem selling spokes to a customer that went badly and due to a likely a hole customer all customer's pay the price.
My shop has no problem selling 1 or more spokes. We don't make a fortune replacing one spoke. Often the wheel owner loosens too many spokes, etc. and we basically have to retention and true the wheel...that can be a pain in the ass especially when usually the rim itself has a nice little warping to make trueing a real pain in the ass.
Most shops have boxes and boxes of spokes and sell so few of them. It sucks to have to buy a box of 100 spokes to replace one or several. We don't make a profit buying like that. Consider also how many types, lengths, colors, etc. of spokes are in normal use...it is insanity. But it has to be done and a good shop will do it one way or another...We just got a brand new spoke thread cutting tool...can't wait to use it.
My shop has no problem selling 1 or more spokes. We don't make a fortune replacing one spoke. Often the wheel owner loosens too many spokes, etc. and we basically have to retention and true the wheel...that can be a pain in the ass especially when usually the rim itself has a nice little warping to make trueing a real pain in the ass.
Most shops have boxes and boxes of spokes and sell so few of them. It sucks to have to buy a box of 100 spokes to replace one or several. We don't make a profit buying like that. Consider also how many types, lengths, colors, etc. of spokes are in normal use...it is insanity. But it has to be done and a good shop will do it one way or another...We just got a brand new spoke thread cutting tool...can't wait to use it.
Likes For Kai Winters:
#20
Senior Member
Join Date: Oct 2014
Location: Reno nevada
Posts: 637
Bikes: 4 Old school BMX, 6 Klunkers, 5 29er race bikes, 4 restored Sting Rays, Now 3 vintage steel bike being built up
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 284 Post(s)
Liked 160 Times
in
85 Posts
I GEY RON TEE that American Cyclery would love to sell spokes, but some SOMA techie measured his spokes wrong (because he thought he was smarter than the internet) and made American Cyclery refund him. Probably went on Yelp and left them a bad review too.
Likes For Reynolds 531:
#21
Senior Member
Join Date: Jun 2006
Posts: 18,123
Mentioned: 121 Post(s)
Tagged: 0 Thread(s)
Quoted: 2657 Post(s)
Liked 1,691 Times
in
1,243 Posts
Beefy is good. Anyone who can tell the difference between a 1.8 wheel and a 2.0 wheel must be something special. The difference between brands of tires' weights is just way bigger and can actually be felt. I.mean, people slap on 25mm or 28mm tires without a care and someone worries about 2.0 spokes?
Might just be me, but, seriously ...
Might just be me, but, seriously ...
the difference in price between 2.0 spokes and 2.0/1.8 butted or 2.0/1.5 is not that much. My time is worth much more.
I admit long ago I won a box of DT 2.0 spokes, built up high flange ( Tipo hubs, also won in a race ) built up a solid set of training wheels.
I would not want to have to race with them.
the perception of speed perhaps.
for a rider at or near 250#... yes 2.0 spokes, and Phil hubs like what I built for Kareem decades ago.
no bending of axles for him.
#22
Newbie
This really sucks cause I relied on them in the past when I built wheelsets for my projects and they sold me spokes with no problems. Now I do not have a shop near me where I can buy spokes and coordinate properly for properly for spoke legnths (I used to bring into their shop the hubs and rims I'll be using the spokes on and they would even calculate the lengths needed for me).
There is shortage going on for many parts and products not only in the bikes industry, probably the local bike shop wants to keep the spokes for customers who are willing to pay for labor cost to build the wheel, since they can't make profit by just selling spokes without service fee.
#23
It's MY mountain
Join Date: Sep 2006
Location: Mt.Diablo
Posts: 9,744
Bikes: Klein, Merckx, Trek
Mentioned: 67 Post(s)
Tagged: 0 Thread(s)
Quoted: 3765 Post(s)
Liked 2,246 Times
in
1,214 Posts
My favorite is when they offer to order something for you, and you can come back in a week to pick it up. Yeah thanks... nah.
#24
Bike Butcher of Portland
Join Date: Jul 2014
Location: Portland, OR
Posts: 10,927
Bikes: It's complicated.
Mentioned: 1217 Post(s)
Tagged: 0 Thread(s)
Quoted: 4261 Post(s)
Liked 4,187 Times
in
1,795 Posts
I'm lucky in that Universal Cycles has a location 5 miles from me in Beaverton, but I order spokes on the internet from places posted here already.
__________________
If someone tells you that you have enough bicycles and you don't need any more, stop talking to them. You don't need that kind of negativity in your life.
If someone tells you that you have enough bicycles and you don't need any more, stop talking to them. You don't need that kind of negativity in your life.
#25
Senior Member
Join Date: Oct 2015
Location: PDX
Posts: 11,810
Bikes: Merz x 5 + Specialized Merz Allez x 2, Strawberry/Newlands/DiNucci/Ti x3, Gordon, Fuso/Moulton x2, Bornstein, Paisley,1958-74 Paramounts x3, 3rensho, 74 Moto TC, 73-78 Raleigh Pro's x5, Marinoni x2, 1960 Cinelli SC, 1980 Bianchi SC, PX-10 X 2
Mentioned: 232 Post(s)
Tagged: 0 Thread(s)
Quoted: 3690 Post(s)
Liked 4,248 Times
in
2,539 Posts
You are closer than you know, despite being 3000 miles away. I have lived and known American Cyclery since before most of you were born.
I GEY RON TEE that American Cyclery would love to sell spokes, but some SOMA techie measured his spokes wrong (because he thought he was smarter than the internet) and made American Cyclery refund him. Probably went on Yelp and left them a bad review too.
I GEY RON TEE that American Cyclery would love to sell spokes, but some SOMA techie measured his spokes wrong (because he thought he was smarter than the internet) and made American Cyclery refund him. Probably went on Yelp and left them a bad review too.
