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E-bay reimbursement payment********************??

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Old 06-02-12, 02:50 PM
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Don't like it? Sell your stuff locally on Criagslist, better yet, place an ad in the classified section of your local newspaper. Oh wait, I have a better solution, get some bricks and mortar and build a store.

I don't understand why everyone thinks they're entitled to use EBay and Paypals services for free.
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Old 06-02-12, 03:00 PM
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Originally Posted by miamijim
Don't like it? Sell your stuff locally on Criagslist, better yet, place an ad in the classified section of your local newspaper. Oh wait, I have a better solution, get some bricks and mortar and build a store.

I don't understand why everyone thinks they're entitled to use EBay and Paypals services for free.
I don't know where you're getting that from the complaint(s) raised here. I think what's being said is that Ebay continues to go overboard, adding more and more charges to sellers while supporting them less and less.

Again, a viable business model? Only if - as is presently the case - a service has no competition. Once it does, however, Ebay will be in the toilet, mark my words.

I prefer now to deal with people on BF. Much nicer transactions across the board; so I don't get top-dollar asking price - so what? I'd rather "lose" some money and deal with an appreciative buyer than roll the dice with Ebay and pay through the nose for the "privilege".

Just my .02 for what it's worth.

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Old 06-02-12, 03:40 PM
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Originally Posted by Chris Chicago
I'm guessing they figure the gain to buyers is worth the loss of sellers. I read somewhere most of their biz is buy it now stuff and they view amazon as a main competitor. seems like they might be vulnerable to somebody stealing their amatuer auction biz if that is the case.
Amazon as their competitor has been going on for quite some time.

And what is their return policy? No questions asked returns. You may not like that policy, but dammit, Americans love it. They prefer not to be accountable for their purchasing decisions. ebay understands that fact and forces that policy on sellers. The buyer is always right, even when they are wrong. If ebay can't compete with Amazon, they go out of business. I'm surprised Amazon hasn't started an auction site.
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Old 06-02-12, 04:37 PM
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Originally Posted by iab
Amazon as their competitor has been going on for quite some time.

And what is their return policy? No questions asked returns. You may not like that policy, but dammit, Americans love it. They prefer not to be accountable for their purchasing decisions. ebay understands that fact and forces that policy on sellers. The buyer is always right, even when they are wrong. If ebay can't compete with Amazon, they go out of business. I'm surprised Amazon hasn't started an auction site.
You can sell through Amazon, at least I've seen it for books. I like their return policy - and only use it for legitimate issues (e.g. wrong item). I find Ebay works best for smaller items like bike parts - I get exposure to worldwide buyers which brings a decent price.
I also like BF sales and trades. I use Craigslist for bikes but CListers have gotten very flaky this year.
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Old 06-02-12, 04:48 PM
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Originally Posted by miamijim
Don't like it? Sell your stuff locally on Criagslist, better yet, place an ad in the classified section of your local newspaper. Oh wait, I have a better solution, get some bricks and mortar and build a store.

I don't understand why everyone thinks they're entitled to use EBay and Paypals services for free.
You're missing the point entirely. We DO pay for the services (to the tune of 10-15% of final sales), and in return we're being subject to policies increasingly skewed towards eBay's own pockets. We're not asking for something for free.
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Old 06-02-12, 05:26 PM
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Originally Posted by southpawboston
You're missing the point entirely. We DO pay for the services (to the tune of 10-15% of final sales), and in return we're being subject to policies increasingly skewed towards eBay's own pockets. We're not asking for something for free.
And in exchange for these fees we've paid, I'd like to see just a little advocacy from eBay for the seller. There is none. After years buying and selling, with absolutely no negative feedback (and always working out any issues), I — like so many others on here — got the hammer dropped on me by a flake buyer who was supported entirely by eBay. The experience was horrible and somehow got dragged out for months and wound up costing me real money. The only way to get the message across to eBay is to vote with your feet, and I have done so. End of story. (Sorry for the rant.)
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Old 06-02-12, 05:39 PM
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It still confuses me why this is so hard to understand. To ebay, the buyer is always right. End of story. nuff said.

So when you list your item, start it at the minimum you will take knowing full well you may have to take it back. The myth of starting your auction at .99 has been over for years. Listings are "free". Do it wisely. It ain't rocket science.
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Old 06-02-12, 06:14 PM
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Originally Posted by BlueDevil63
Can you provide a pointer to this policy? Finding info on Ebay is a real pain.
It was in recent update they sent out to sellers as follows
The updated eBay Buyer Protection Policy goes into effect on June 19, 2012:
  • A provision has been added stipulating that in some cases we may refund part of the cost of an item to the buyer, and receive reimbursement from the seller, to cover differences between the item described and the item actually received, such as items received with small parts missing or minor repairs needed. Buyers may be asked to provide written proof from an authorized third party detailing the cost of such repairs. In these cases, we will not require the buyer to return the item to the seller.

  • A clarification has been included that delivery signature confirmation for items $250 or more is only required in order to protect sellers from losing a case where such service is offered by at least one shipping company. Similarly, when we ask a buyer to return a $250 or more item to the seller, delivery signature confirmation is required if it is offered by at least one shipping company.

  • A clarification has been made that items purchased from the Businesses & Websites for Sale category will not be covered by eBay Buyer Protection.

  • A provision has been added regarding the relationship between eBay Buyer Protection and the new managed return process. If a buyer uses the process to return an item purchased from an eligible transaction under that process, and the seller fails to provide a timely refund in accordance with the new process, the buyer may file a case under eBay Buyer Protection. If we resolve the case in the buyer's favor, we'll refund the buyer, the amount of which will depend on the terms and conditions of the process.

  • As with earlier updates, other changes have been made to keep the eBay Buyer Protection Policy up-to-date with our product and service offerings
The update to the Funds Availability program goes into effect 30 days after delivery of this notice to you:
  • To better protect our consumers, eBay has at times requested, and may continue to request, that PayPal hold seller funds based on certain factors, including but not limited to, selling history, seller performance, riskiness of listing category, or the filing of an eBay Buyer Protection case. Currently, access to funds from buyer payments may be delayed to promote successful fulfillment for sellers who are new to selling on eBay or have a below standard seller rating. This program may be expanded to include:

    • Sellers who sell an item in a high-risk category with no recent experience selling in that category; sell an item that has a sales price that is significantly higher than the average sales price of items previously sold by that seller; add a new PayPal account to their eBay account; were reinstated following an account restriction or suspension; or have recent account activity indicating risk, including but not limited to significant changes in listing activity or buyer dissatisfaction.

    • Transactions where the buyer indicates a problem, including but not limited to messages or activity indicating that the item hasn't been received or that the item isn't as described in the listing.

They are listed on the site within the rambling ebay Buyer Protection section.
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Old 06-02-12, 06:34 PM
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Originally Posted by miamijim
Don't like it? Sell your stuff locally on Criagslist, better yet, place an ad in the classified section of your local newspaper. Oh wait, I have a better solution, get some bricks and mortar and build a store.

I don't understand why everyone thinks they're entitled to use EBay and Paypals services for free.
I think you missed my point entirely, I don't understand why they think they need access to my money beyond the hold time they already have on it.

Guess what, they don't need access to it and they aren't going to get it.

I don't expect anything for free, what I expect is a playing field that's just a wee bit closer to level.

If E-bay wants to hold my funds for a transaction for 14 days (like they already do) then let them but once it goes past that or if the buyer has already submitted positive feedback then there is absolutely, positively NO reason that they should have free access to ANYONES credit card or bank account.

I rarely sold on E-bay anyways, I think I have something like 24 transactions and I guess the only transactions I 'll have through E-bay in the future are as a buyer.

-Steve
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Old 06-02-12, 07:12 PM
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Originally Posted by Mos6502
I don't think scaring off potential sellers is in the best interests of ebay.

They were lucky to arrive early on the scene and corner the market... but if they keep touching everything with the midas finger of feces, somebody else is going to come along with real competition soon enough.
FALSE.

the economy being what it is today, most things are a buyers' market (especially in the area of supply and demand for mass produced products like bicycles).

ebay's strategy offers buyers a lot of protection, which attracts a lot of shoppers.

ebay doesn't care about sellers because they don't need to. if you won't sell something there, someone else will. but more than likely, as i said with the economy the way it is, many sellers are just gonna take it cause they need/want to unload their product/good.

if a competitor came in like you suggested (to be more equitable to sellers), it really wouldn't make any difference. it wont have the buyer protection of ebay and thus wont attract as many shoppers. which also means you probably wont sell your product/good for as much as you'd like.

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Old 06-02-12, 07:28 PM
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Originally Posted by FORDSVTPARTS
If E-bay wants to hold my funds for a transaction for 14 days (like they already do) then let them but once it goes past that or if the buyer has already submitted positive feedback then there is absolutely, positively NO reason that they should have free access to ANYONES credit card or bank account.
You are expecting too much from ebay's computers.

There is always a delay from one action to the reaction by ebay. For example, if someone relists an item, that item is up for up to 24 hours before they send me an automated notice saying the item has been relisted. So once feedback is given, it would take them a day to figure it out.

Also, just because positive feedback has been given does not mean a buyer can't ask for their money back. If something breaks the second time i use it and I gave feedback after the first time, I'd still want my money back. ebay policy is 60 days. That has been a fact for years. Get over it.

As wanting access to your account, well duh, they want you to refund the money, not them. It's called a business.
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Old 06-02-12, 07:51 PM
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Originally Posted by southpawboston
I got the same message the last time I tried to list something on ePay after a several month hiatus. What eBay's policy does now is essentially guarantees the buyer 100% money back if unhappy, even if the purchased item was exactly as described. And eBay never incurs a loss. They just collect their fee regardless.

I've been selling on ePay since 1998... yes, that's 14 years!!! And with 100% positive feedback as both seller and buyer. You'd think that'd earn me some cred. But no. THIS new policy was the straw that broke the camel's back. I don't need eBay being judge, jury and executioner when it comes to customer disputes. Transaction disputes should be between seller and buyer, and with the fees that eBay collects, they can afford to eat a few losses when disputes occur. No more eBay selling for me. I do just fine on CL and internet forums.
Same here. 12 years, 100% feedback, have bought and sold multi-thousand dollar items. I'm out of the eBay world.
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Old 06-02-12, 08:47 PM
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I had a dispute a few months ago, where as the buyer claimed that the part was not as described with plenty of pictures and statement to the effect that there were insertion marks with scratches. Paypal put a hold on my account for the amount disputed until I received the part, which by the way was never shipped (electronically is not shipping.) and there was no "Acceptance" by a Postal Clerk. After several calls, going up the latter I finally had the held fund released to my account. Within a month the buyer put the part on Ebay for auction(by the way he got a refund from Ebay under Buyers Protection), where by I contacted Ebay filed fraud on the part of the buyer. His account was suspended. Now I find out that Ebay and Paypal have what is known as insurance underwriter protection, in other word's the money stays in their pockets and the seller pay's for the insurance every time we sell a item.
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Old 06-03-12, 12:14 AM
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Originally Posted by zazenzach
FALSE.

the economy being what it is today, most things are a buyers' market (especially in the area of supply and demand for mass produced products like bicycles).

ebay's strategy offers buyers a lot of protection, which attracts a lot of shoppers.

ebay doesn't care about sellers because they don't need to. if you won't sell something there, someone else will. but more than likely, as i said with the economy the way it is, many sellers are just gonna take it cause they need/want to unload their product/good.

if a competitor came in like you suggested (to be more equitable to sellers), it really wouldn't make any difference. it wont have the buyer protection of ebay and thus wont attract as many shoppers. which also means you probably wont sell your product/good for as much as you'd like.
I don't think it's false at all. I know a lot of collectors who no longer sell on ebay, and I've noticed that in certain fields it's getting harder to find items on ebay now than it was two or three years ago.

So far as I can tell a lot of sellers are already fed up with ebay's BS, and soon a whole lot more of them will be. Buyers don't really care about ebay's protections. Most of them don't even know what it is or how it works. Ebay's shooting themselves in the foot going down this road.

I collect in many different fields, and I can tell you that in each of their respective forums people have been complaining about ebay going down the crapper.

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Old 06-03-12, 12:33 AM
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Originally Posted by iab
It still confuses me why this is so hard to understand. To ebay, the buyer is always right. End of story. nuff said.
Talk about stating the obvious

This is precisely the problem. It wasn't always this way, either. I've been an Ebay member since 2004 and while I still search for the odd hard-to-find item, I am through with selling. Once the playing field was somewhat even; now it's skewed 100% toward the buyer.

Where would Ebay be without sellers? The reason guys like the OP, myself and many others take issue is that Ebay seems to turn a blind eye to the glaring fact that if it weren't for one or the other, they wouldn't exist as a company.

That's not rocket-science, either. And if Ebay would pull its head from its posterior regarding policy equality for both sides, perhaps they'd do even better than they're doing now, and not have to be concerned about a competitor down the line.

I'm just happy these days I've found a way to continue selling - namely, on this forum. As for the drillium, well, commissions will have to do

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Old 06-03-12, 01:08 AM
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The problem is, that ebay like many websites doesn't really care about continued patronage by repeat customers. They seem to believe that there will always be enough new suckers that they can completely ignore the needs of long time users.

But even suckers only go so stupid. So ebay may be putting themselves up a certain creek. Ebay didn't get to where it is by being the website it is now. They are at this point moving along on the momentum of past glory.
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Old 06-03-12, 03:57 AM
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Well despite ebays silly policies I still sell and buy through them becuase. I often get better prices selling and buying than I would any place else.
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Old 06-03-12, 05:11 AM
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They were lucky to arrive early on the scene and corner the market... but if they keep touching everything with the midas finger of feces, somebody else is going to come along with real competition soon enough.
It already is in place, doing just fine and constitutes serious competition to Ebay. And that entity, in my opinion, is Craigslist. Think about it.

Most of the people, in this forum, use and get satisfaction from Craigslist today. Craigslist is not perfect, by any stretch of the imagination, but it is certainly better than the being subjected to the incredibly offensive rules that Ebay keeps adding to the mix.

Offensive rules that have impacted me negatively? Buyers can't get negative feedback, but sellers are all but held hostage by it. Ebay can hold my money, anytime they wish. And now that corporate giant wants to be able to withdraw money from my personal accounts!

Not a chance. But who cares, anyway?

In the past year, my efforts to sell on Ebay have gone, pretty much, unrewarded. And why is that?

In my opinion, it is a direct result of Craigslist and the presence it presents in each market place. No more shipping. No more kissing the middle man's butt, just before he/she takes their exorbitant cut. Just call the CL Lister, get there quickly with cash in hand, and make the deal. No shipping costs! No arrived in the mail nasty surprises! No, gee, it doesn't fit issues! No fear that tomorrow, the money you put in your pocket today, will be in some corporate giant's pocket without your permission.

Yes, folks, the alternative to Ebay has arrived, in my opinion. Sadly, Craigslist is a non-entity for bicycles where I live so I am forced to deal globally. And having a six or seven hundred page website does help, with selling this or that, now and again.
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Old 06-03-12, 05:34 AM
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Originally Posted by randyjawa
It already is in place, doing just fine and constitutes serious competition to Ebay. And that entity, in my opinion, is Craigslist. Think about it.

Most of the people, in this forum, use and get satisfaction from Craigslist today. Craigslist is not perfect, by any stretch of the imagination, but it is certainly better than the being subjected to the incredibly offensive rules that Ebay keeps adding to the mix.

Offensive rules that have impacted me negatively? Buyers can't get negative feedback, but sellers are all but held hostage by it. Ebay can hold my money, anytime they wish. And now that corporate giant wants to be able to withdraw money from my personal accounts!

Not a chance. But who cares, anyway?

In the past year, my efforts to sell on Ebay have gone, pretty much, unrewarded. And why is that?

In my opinion, it is a direct result of Craigslist and the presence it presents in each market place. No more shipping. No more kissing the middle man's butt, just before he/she takes their exorbitant cut. Just call the CL Lister, get there quickly with cash in hand, and make the deal. No shipping costs! No arrived in the mail nasty surprises! No, gee, it doesn't fit issues! No fear that tomorrow, the money you put in your pocket today, will be in some corporate giant's pocket without your permission.

Yes, folks, the alternative to Ebay has arrived, in my opinion. Sadly, Craigslist is a non-entity for bicycles where I live so I am forced to deal globally. And having a six or seven hundred page website does help, with selling this or that, now and again.
Craiglist is part owned by ebay, and I would guess they put their fingers in that pie to limit its effectiveness. If craigslist was searchable nationally it'd be much bigger competition for ebay (they have gone after and shut down most effective sites that allow national searches of craigslist). It does have its place though, and in some respects is better than ebay.

But there are other sites out there too that have been gaining traction in the last few years.
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Old 06-03-12, 06:02 AM
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If craigslist was searchable nationally it'd be much bigger competition for ebay
Good point and I have been using this search everywhere opportunity for quite a while now. I don't actually buy this way very often, but doing the research search, is one way, I help keep myself in touch with what things are selling for around the world. Anyway, thy this link, which will offer you the Search All Of Craigslist option.

This suggests to me that a smart person would try to set up a facilitation business in their area. Perhaps that is what has already been offered in the Bike Forums Facilitators Thread.
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Old 06-03-12, 07:06 AM
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Originally Posted by Mos6502
I don't think it's false at all. I know a lot of collectors who no longer sell on ebay, and I've noticed that in certain fields it's getting harder to find items on ebay now than it was two or three years ago.

So far as I can tell a lot of sellers are already fed up with ebay's BS, and soon a whole lot more of them will be. Buyers don't really care about ebay's protections. Most of them don't even know what it is or how it works. Ebay's shooting themselves in the foot going down this road.

I collect in many different fields, and I can tell you that in each of their respective forums people have been complaining about ebay going down the crapper.
ebay isn't for collectors. ebay wants to be Amazon.

We can debate whether that is good or bad for ebay, but the point is moot. They made their bed. And the fact there is not an alternative (no, Craigslist ain't it, find me one set of steel Cinelli bars on Craigslist), ebay still reigns king for the collectors.
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Old 06-03-12, 07:38 AM
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no, Craigslist ain't it, find me one set of steel Cinelli bars on Craigslist
I just tried and was presented with dozens of responses,from all over the place, in .19 seconds.
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Old 06-03-12, 10:38 AM
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Originally Posted by randyjawa
I just tried and was presented with dozens of responses,from all over the place, in .19 seconds.
Really? Show me a link.

I listed a 2009 aluminum Centaur group on Chicago Craigslist for $300 for two weeks. I got 1 legitimate inquiry asking if I would sell just the shifters. On ebay the opening bid was $350. i got that in a day. Sold for $380.

Craigslist sucks.
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Old 06-03-12, 10:46 AM
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Really? Show me a link.
I did present the list in post #45 but just in case, here it is again. You have to click on the link offered, then input the item you wish to look for, then identify the search area as "all of craigslist" and hit "Search".

Anyway, I hope that is a help. Sometimes, even though I rarely buy anything, I like to just cruise to see what is out there, inputting such searches as Torpado, Chiorda, Vitus and the like. Lots of wish list research opportunities out there and, for me, easy to find.
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Old 06-03-12, 10:52 AM
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Originally Posted by iab
Really? Show me a link.

I listed a 2009 aluminum Centaur group on Chicago Craigslist for $300 for two weeks. I got 1 legitimate inquiry asking if I would sell just the shifters. On ebay the opening bid was $350. i got that in a day. Sold for $380.

Craigslist sucks.
Google this: "cinelli handlebar site:craigslist.org/bik"
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