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FedEx couldn't stop me! Although they tried :~O

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FedEx couldn't stop me! Although they tried :~O

Old 02-03-14, 06:24 PM
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Mbrgr1
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FedEx couldn't stop me! Although they tried :~O

I did something I almost never do, have a bike shipped to me. I was looking for a cruiser ladies bike from the 70's for a friend, and could not resist this neato Takara.

When it arrived, I was horrified to find the dropouts sticking out of the box and one of them horribly bent over. After a few days of straightening reassembly and lube, it's back together and it actually looks like a pretty fun bike, the paint damage was minimal and won't affect the ride, but how could you drop off a package like this? The box had little fragile cracked wine glass symbols all over it, I wonder what it would have looked like without them?

Thanks for looking.










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Old 02-03-14, 06:48 PM
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I must say that the individual who packed the bike is an amateur in packing or just don't care. I would have refused the box with the dropouts sticking out of the box or contact FedEx for pick return. Fortunately the rear dropouts are stamped not forge, so it was easy to repair. Ride and enjoy!!
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Old 02-03-14, 06:49 PM
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My son is a manager at FedEx. I'm sure the other shippers are no better, but I can tell you that he has stories about bikes getting shipped that will curl your hair.
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Old 02-03-14, 06:58 PM
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I'm no fan of FedEx but you have to put a lot of the blame on the person who packaged it. They should have put reinforcement between any protrusions like the dropouts and the box to prevent what happened to yours. That said I had FedEx leave a box marked "FRAGILE Electronics" that contained a vintage stereo receiver leaning against my garage door in a thunderstorm with a nice dry covered porch 8 feet away. Fortunately the person who shipped it to me had wrapped it in a plastic bag inside the box. Putting "FRAGILE" on a FedEx or USPS shipment pretty much guarantees it's going to get thrown around.
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Old 02-03-14, 07:14 PM
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When shipping, isn't the rear wheel supposed to remain on the bike?
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Old 02-03-14, 07:21 PM
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I'll agree that the shipper was an amateur, but they did have foam around the dropouts, it was ripped off during the trip, yes leaving the rear tire on would make more sense. I was not at home when it arrived and I probably would have refused it had I been, but, the seller refunded the shipping cost and I was glad I kept it, where else would I get a "mango" Takara. :~)
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Old 02-03-14, 07:22 PM
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Originally Posted by Bruce27 View Post
When shipping, isn't the rear wheel supposed to remain on the bike?
Not in any of the 20 or so bikes I have shipped or received...
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Old 02-03-14, 07:36 PM
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Originally Posted by Mbrgr1 View Post
I did something I almost never do, have a bike shipped to me.
I have had one bike (well, frame & fork) shipped to me (from overseas, no less), and waiting for it to arrive was a nerve-wracking experience. Mine was packaged without any support, the frame and fork were simply wrapped with bubble wrap and crumpled newspaper. Luckily it got to me unscathed.

Glad the damage was repairable, that looks like a fun bike! Love the color.
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Old 02-03-14, 07:38 PM
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I'm another who agrees that was the fault of the person who packed it. The least they could've done was bracket the rear DOs if there was any chance of them coming through the box.

Still, UPS/FedEx sure do manhandle stuff. I've been tempted to put 3/4 glass bottles of pee into a box with a rudimentary amount of bubble wrap, stamp "FRAGILE/This end up" all over it and then wait patiently for the news report to come out

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Old 02-03-14, 07:49 PM
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Now what - I was led to think that FEDEX was the best shipper....

Looks like we are going to go back to the wooden shipping containers... Oh Well...
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Old 02-03-14, 08:00 PM
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Always blame the carrier.
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Old 02-03-14, 08:13 PM
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Originally Posted by 4Rings6Stars View Post
Not in any of the 20 or so bikes I have shipped or received...
Really? Leaving the rear wheel on is the standard way to pack a bike up and it is how new bikes come from the factory.
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Old 02-03-14, 08:26 PM
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Originally Posted by whatwolf View Post
Really? Leaving the rear wheel on is the standard way to pack a bike up and it is how new bikes come from the factory.
Only "new" bikes I have ever purchased came as framesets only. Nobody has ever shipped me a used bike with a wheel in place... Guess it makes sense though. I will have to try it next time I sell a complete bike!

I've been thinking of ditching my serotta and one other to fund a new Hampsten SB so I may just get that chance... Although I will prob end up parting them out...

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Old 02-03-14, 08:29 PM
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I've only had 1 bike ever shipped to me, and the transit-thing waiting was not fun.

Nice recovery and work out with the seller/packer. Bike looks great!
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Old 02-03-14, 09:11 PM
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Ok. It's a mix. Bike packing for shipping, not easy, but shipping is quoted and then it's the customers expectation is it's done right.

Ps ..op..that first picture (the box) is painful to see.
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Old 02-03-14, 09:31 PM
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Originally Posted by gioscinelli View Post
I must say that the individual who packed the bike is an amateur in packing or just don't care. I would have refused the box with the dropouts sticking out of the box or contact FedEx for pick return. Fortunately the rear dropouts are stamped not forge, so it was easy to repair. Ride and enjoy!!
+1........I would have not accepted it.
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Old 02-03-14, 10:07 PM
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I never rely on package handlers to respect "Fragile" stamps. I consider it my responsibility to pack the bike so that shippers are unable to do any damage the the contents even if they invert it, drop it, or put a gorilla on top of it. Dropouts must be blocked with wood or the plastic doodads they use on new bikes.
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Old 02-03-14, 10:51 PM
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This is so typical. I had three bikes shipped to me from "bike shops" last summer and everyone of them had been just dropped in the box with little to no packing. Then the shippers, both UPS and FedEx, beat the crap out of the box until at least a couple pieces of the bike was sticking out of the box. Now I only buy bikes that are nearby enough to pickup personally.

BTW, that's a great looking bike. Glad you were able to repair it.
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Old 02-04-14, 02:38 AM
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Originally Posted by Thumpic View Post
+1........I would have not accepted it.
Like I said, I was not home when it arrived, my neighbor was kind enough to heave it in the house. I got home at 1am, flipped the light on and!


It was hard to sleep that night, I did not open the box, I emailed the seller and voiced my concerns and went to bed. The next day the seller offered to completely refund my money and let me keep the bike! They contacted Fedex and found out (or knew) that unless Fedex had packed it and insured it, there was no claim, so I asked to let me open the box, see what was left and we would work out something out, I didn't want something for free. I think in the end it worked out fine, cooler heads prevailed. MK
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Old 02-04-14, 07:13 AM
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This is a good learning experience, I am getting ready to ship the first bike I've ever shipped. Sending one to my Dad. I've already got it in the box but not closed up. I think I'll ad some extra support around the drop outs.
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Old 02-04-14, 10:23 AM
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One of the news shows (60 Minutes, 48 Hours, etc.) did a piece at Christmas about the package shipping industry, where they followed a fancy vase from being dropped off at FedEx in California to opening the box in NY City. Although the vase was packed well (lots of bubble wrap and peanuts in the box, then the whole box inside another box with 3-4 inches of packing), how much rough handling do you think is gonna happen when a box comes down the conveyer belt with 4 GoPro cameras stuck to the outside? And a camera crew following along?

There was some good information contained in the piece. When you pack a box for shipping, you have to assume that none of the label instructions are gonna be followed. The only thing that even gets looked at is the bar code label, and that is done by machine as the box goes down the belt. They pack the trucks like a 3-D Tetris game, so your box may be under the bowling balls because it came down the belt first. They have suggestions on the web sites about how to pack, but following all of them may cost you some money for shipping a bigger box. They say to have 2-3 inches of space on all sides of the object, filled with packing material. Bubble wrap is best because it stays put if the box gets ripped open. Fragile extremities must be supported. In the end, they treat all the boxes about the same, so it is up to the customer to make sure the package can withstand the trip.
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Old 02-04-14, 11:00 AM
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Always put the label on the box yourself or watch them do it. I dropped a Trek off at FedEx and filled out the shipping label because they said the one I printed(on a laser printer) was not scannable. The clerk never puts the label on the box so it end up going directly to Utah and the lost package dept.


Amazingly a week later it turned up and was delivered, but I did get several calls from FedEx about other bikes that came though the same way. One was a Trek a Madone, I should have said that was mine.
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Old 02-04-14, 11:27 AM
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Originally Posted by BluesDaddy View Post
I never rely on package handlers to respect "Fragile" stamps. I consider it my responsibility to pack the bike so that shippers are unable to do any damage the the contents even if they invert it, drop it, or put a gorilla on top of it. Dropouts must be blocked with wood or the plastic doodads they use on new bikes.
This. I've worked for Fedex for the last 23 years. I've been in the hub and watched boxes slide down the slides. The person packing must realize that dropouts without blocks are nothing but dull knives.
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Old 02-04-14, 11:59 AM
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Last bike frame I got was packed really well (thanks alfilado) - There were internal supports and the dropouts were well padded and with a spreader...

Lets not forget lessons learned by our vintage shippers - We may have to go back to this type shipping - But ya know if I am shipping a bike worth a few grand (and thats not far off now days with people spending half that on a set of wheels) building an indistructo cage for shipping is not that bad - I have more than a few ideas...

"A wooden crate has a self-supporting structure, with or without sheathing. For a wooden container to be a crate, all six of its sides must be put in place to result in the rated strength of the container. Crates are distinct from wooden boxes. The strength of a wooden box is rated based on the weight it can carry before the top (top, ends, and sides) is installed, whereas the strength of a crate is rated with the top in place. In general conversation, the term crate is sometimes used to denote a wooden box."

https://en.wikipedia.org/wiki/Crate


Wonder if these would help?

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Old 02-04-14, 12:49 PM
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I like the fenders and chainguard on that bike. I also like the decal that guarantees that the frame tubes are special.
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