When a cyclist finds a saddle uncomfortable, the first impulse is often to look for a soft one. This is often a mistake. Just as the softest mattress is not necessarily the most comfortable to sleep on, the softest saddle is not the most comfortable to cycle on.

The "Two Bump Problem"
Imagine sitting down on a coffee table. Your weight is concentrated on the two bumps of your "sit bones", also known as the "ischial tuberosities." These are the parts of your body designed to bear your seated weight. Most cases of saddle-related discomfort arise because the load is carried on the soft tissues between the sit bones.

Imagine placing a soft pillow on top of the coffee table. Now, as you sit down on it, the sit bones compress the pillow, which yields until the sit bones are almost on the table surface again. The difference is that now, you have pressure in between your sit bones from the middle part of the pillow.

Many cyclists are unaware of this, and many saddles are made to appeal to the purchaser who chooses a saddle on the basis of how easily the thumb can sink into the squishy top. This type of saddle is only comfortable for very short rides, (though an inexperienced cyclist will often find it more comfortable than a better saddle, as long as rides don't exceed a mile or two.)

Saddles with excessive padding are also a common cause of painful chafing of the inner thigh, as rides become longer.