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Originally Posted by WonderMonkey
(Post 20190313)
This WAS Amazon! Normally things go very well, but not this time. I take it as the exception. Generally, I am VERY pleased with Amazon.
Anyway, the good news is that we tend to forget these bad experiences once we are out there on the road, listening to our work keys jingling in the pannier behind us. |
Originally Posted by Papa Tom
(Post 20190347)
Crap! I must have missed that post! I've never had any problems with Amazon and returns.
Anyway, the good news is that we tend to forget these bad experiences once we are out there on the road, listening to our work keys jingling in the pannier behind us. |
So what the heck is up with your replacement Topeak bag? This seems to be taking forever!
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Originally Posted by Papa Tom
(Post 20192872)
So what the heck is up with your replacement Topeak bag? This seems to be taking forever!
Just as a warning, when I do get the replacement I expect the longest and weirdest stretch of weather that has ever been witnessed, just to keep me off the bike. I'm going to apologize to us all in advance. |
Originally Posted by WonderMonkey
(Post 20192909)
...Just as a warning, when I do get the replacement I expect the longest and weirdest stretch of weather that has ever been witnessed, just to keep me off the bike...
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Update: It is 7:23 pm and the package has not been picked up yet. I've had packaged delivered later than that so I'm not declaring it abandoned today.
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No pickup. Contacted amazon via chat and the rep let me know that no pickup was scheduled for Friday or Monday. I have chat transcripts that say it was, yet nothing was actually done. So .... six places to dropoff attempted, none could take it. Two "apparent" pickups scheduled. In the end they refunded my money, against normal policy.
Yet ... they refunded my entire order, and the bag was just one of three items on the order. I got back on chat to tell them and they won't break it out. Though I am happy with the refund on the bag, I didn't want the extra money. |
Take the extra money. You will probably need it to buy the bag in a retail store.
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