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Papa Tom 02-25-18 12:16 PM


Originally Posted by WonderMonkey (Post 20190313)
This WAS Amazon! Normally things go very well, but not this time. I take it as the exception. Generally, I am VERY pleased with Amazon.

Crap! I must have missed that post! I've never had any problems with Amazon and returns.

Anyway, the good news is that we tend to forget these bad experiences once we are out there on the road, listening to our work keys jingling in the pannier behind us.

WonderMonkey 02-25-18 12:53 PM


Originally Posted by Papa Tom (Post 20190347)
Crap! I must have missed that post! I've never had any problems with Amazon and returns.

Anyway, the good news is that we tend to forget these bad experiences once we are out there on the road, listening to our work keys jingling in the pannier behind us.

Yes it's all minor in the scheme of life. This coming week is sketchy for weather and I'll probably just do some opportunistic lunch rides to build my miles up a bit, so it's all good.

Papa Tom 02-26-18 03:57 PM

So what the heck is up with your replacement Topeak bag? This seems to be taking forever!

WonderMonkey 02-26-18 04:12 PM


Originally Posted by Papa Tom (Post 20192872)
So what the heck is up with your replacement Topeak bag? This seems to be taking forever!

The scheduled pickup didn't happen. Amazon rep rescheduled it for today but I don't know if it happened until I get home. When it makes it way back to "wherever" I'll get notified and they will release funds. I'll then order another or see if my LBS has it in stock.

Just as a warning, when I do get the replacement I expect the longest and weirdest stretch of weather that has ever been witnessed, just to keep me off the bike. I'm going to apologize to us all in advance.

Papa Tom 02-26-18 04:24 PM


Originally Posted by WonderMonkey (Post 20192909)
...Just as a warning, when I do get the replacement I expect the longest and weirdest stretch of weather that has ever been witnessed, just to keep me off the bike...

Yeah, we've had temps 20 degrees above normal in New York, and even one day in the mid 70's and sunny. I should have gotten on the bike that day, because there's been nothing but rain and gloominess ever since. Later this week, the forecasters are looking out for a Nor'easter that could dump several more inches of rain on us.

WonderMonkey 02-26-18 06:24 PM

Update: It is 7:23 pm and the package has not been picked up yet. I've had packaged delivered later than that so I'm not declaring it abandoned today.

WonderMonkey 02-26-18 08:19 PM

No pickup. Contacted amazon via chat and the rep let me know that no pickup was scheduled for Friday or Monday. I have chat transcripts that say it was, yet nothing was actually done. So .... six places to dropoff attempted, none could take it. Two "apparent" pickups scheduled. In the end they refunded my money, against normal policy.

Yet ... they refunded my entire order, and the bag was just one of three items on the order. I got back on chat to tell them and they won't break it out. Though I am happy with the refund on the bag, I didn't want the extra money.

Papa Tom 02-27-18 07:42 AM

Take the extra money. You will probably need it to buy the bag in a retail store.


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